Customer Success Stories

“Started using infotech few months back. The experience from onboarding to implementation was great as the staff are very helpful and professional. The system is also very comprehensive and has solutions to almost everything. There is also flexibility to do customisation to meet the needs of my organization. Wonderful experience and would definitely recommend to organisations to improve their HR system!”

“Software is very handy and very useful. It helps to resolve all payroll problems. Support Ram is best and resolve all my problems in a timely manner.”

“The software is very easy and user friendly. The support team is always on standby to assist and resolve the issue very quickly. It's easy to implement. Highly recommended to use Info-Tech as the company's HR.”

“The apps is so friendly user and convenient with the guidance from the implementer ednalyn she thoroughly get us with every single steps of accessing the apps with such detail and quick response for all the issues we faces. All repeated or new queries, she handle it very well. Will recommend to friends regards to the apps.”

“Very useful and user-friendly app. Leave applications, claim submissions, viewing of payslips, and clocking of attendances are so convenient now. It is paperless, and saves time.”

“Software is very user friendly . Mobile application has served my purpose with respect to attendance . I can rely on this software where the employees can be easily located from where they do the clock in. Hats off to Infotech for the great support and guidance. ”

“This is to inform that we are satisfied with the support service provided by your employee as he is responsive in his reply and getting back to us on our queries and issues. In addition, he has been found to be comprehensive in his explanation on your software support. Such support service is definitely helpful.”

“It has always been a pleasure dealing with your company, but I wanted to make a specific mention of this experience as Ram’s professionalism and friendly manner exceeded my expectations. Such a commitment to great customer service is to be commended. I also would like to take this opportunity to share the software which for its easiness, user-friendliness, and automation of the calculation is very prominent and handy when using the software. You may share my testimony with your potential customers. ”

“We are really impressed by the great service the Implementation Specialist has been providing to us. She is very experienced and professional when handling our issues. With her patience and guidance, we managed to get the system to roll out live within the short timeframe. Unfortunately, we are unable to utilize some of the payroll features as it does not fit to our company payout structure.”

“The Implementation Specialist is so patient and efficient, always ready to go the extra mile at every stage. Our company's payroll structure is very complex and a lot of extra steps needed during the set up but she is always so helpful and has never failed to provide alternative solutions whenever I faced struggles. Her explanations are very detailed and straightforward which helps alot for my understanding. Our team are very pleased with her service and appreciate her hard work and professionalism to make the implementation a smooth transition. Such a commitment to great customer service is to be commended. ”

“It's has been a pleasant working experience with the team during this implementation journey. I appreciate every of your commitment and dedication effort to implement this system for us. You are always so friendly, patience and motivating whenever I ask for help which I feel it's very important as you gave me the confidence to use the system. ”

“Have been using this software for a period. It is quite user-friendly and what makes it more amazing is the great team behind like you. The team has been efficient in answering my queries and has helped solve most of the issues I have faced. ”

“Good services. Great peoples. User friendly app. The implementer and support specialists has been very helpful, responsive, and dedicate to their work. The constantly follow up ensure that we set up the system in proper and function well. We are pleased to have them and hope they will keep up the good services. ”

“Generally this Infotech HRMS system is easy for us to complete our tasks, such as generating a relevant report. The Time Management Software is a good system to check on our employees’ attendance and to generate the Individual Attendance Report. We would strongly recommend other companies to use this software. Kudos to Info-Tech for reducing our hours on payroll! ”

“After we start to use the Info-TMS, it was easy to check the employee’s attendance and generate an attendance report for our references. The system also has the function to manually changes the clock in and clock out time by HR personnel, whenever is necessary. The support is also very helpful to resolve our inquiry in every moment.”

“InfoTech is a very useful Payroll system. I especially appreciate using the Payroll system, and I find it simple and easy to use. Additionally, I would like to thank Kay Chan and Yi Wern for their help with their Clear and comprehensible explanation. They both are really excellent. ”

“We have been using Info-Tech HRMS for many years already and recently we have also bought the full software package, it is very comprehensive and user-friendly. The support staff are also very efficient in handling queries and resolving issues related to any hardware or software problems. ”

“Infotech has a brand name where the software has the potential to break all the hindrances and saves time . It has a unique potential to notify and calculates promptly all the payroll calculations . It has look and feel software where it admires and gives all break up of calculations. ”

“Info-tech HRMS software tool is very useful, prompt and user friendly. It satisfies all our needs and we are happy to use this tool. It is really a good experience using it and managing the data also has become easier. All the modules are effective. Support staff is very helpful and always provides excellent services. The team would follow up closely in resolving our issues. Highly recommended Software!”

“Our company is satisfied with Info-tech software which has reduced our workload and it works good. All queries are attended with patient and on time by supports. claims and payroll are been made easier with Info-tech software. Thank you.”

“All the modules of the software are user friendly where the it helps in various ways in to correct the issues and provide adequate check and it is very flexible to show its presence in all system modules and easy to go process. Reports helps us to identify the missing information which has not be included to cross verify with the salary adjustment screen. Overall it is very good software and I would recommend new customers venturing into this software will give a successful execution of the software. ”

“Info-tech HRMS software helps a lot in reducing manual work and time saving. Will refer the software to others who are looking for a new HRMS tool. Info-tech is very helpful and provides very user-friendly and adaptable customer service. Very convenient!”

“We are happy with Info-Tech’s HRMS! The software is easy to use and almost everything can be done in a single click. It has helped us reduce workload and allowed us to shift time and energy on other tasks. Their Support Team has been extremely helpful and responsive as well.”

“During implementation, our assigned Support Specialist has been very patient in attending to all the issues that we have encountered. She would advise me immediately on how to tackle the issues without delay. Her after-sales service is beyond excellent.”

“We are impressed with our Implementation Specialist - he resolved every single issue we had without fail. He will clearly educate and guide us to the correct solution to our need. Within such a short timeline, he can successfully live the system for operations. Very impressed!”

“Excellent software support. The team provided great response time and effort to solve our issues. It was an enormous undertaking but it went smoothly and efficiently!”

“I truly appreciate the staff’s efficient and gracious customer service, as well as the level of details and accountability they demonstrated. Our company is satisfied with the service and support we received from Info-Tech team.”

“We had lots of challenges the last two months and they were solved by the Implementation Specialist that made our concerns a thing of the past. I like to truly thank him for his diligence and dedication demonstrated during our trying times with the extra hours put in previously and till now.”

“Our Support Specialist was very prompt, precise and very efficient. This is the first time I was given a very good explanation and ways on how to ask for support, without me being annoyed and disappointed. It was a very pleasant experience!”

“Support staff is easily reachable and provide a fast and easily understandable solution whenever i need help in our HR system. He even went extra mile on coming down to my office to help me on a weekend.”

“The assigned Support Specialist has been incredibly helpful in the past week and we have finally managed to tweak the settings to what's required for us.We will be looking to proceed to renew the license.”

“I’m satisfied with the Info-Tech system! The interface of the system is user friendly, making it easy to navigate around..The system makes keeping and gathering of data a breeze with all the reports available.”

“Our Implementer has always been very prompt in answering our doubts and settling our issues. I will strongly recommend Info-Tech to my new workplace as well as my friends who are looking for a new payroll/hr system.”

“Info-Tech software is affordable, user friendly and suit our needs well.It helped us to streamline and simplify the internal processes and the staff are knowledgeable with good problem-solving skill, and they are easy to communicate with.”

“We needed a good and reliable HR system as we continue to expand, Info-Tech met our needs! Working with Info-Tech's team has been a breeze, they are knowledgeable and able to provide solutions to the problem we faced.”

“Our assigned Implementation Specialist has been very patient, very responsive to our enquiries and very helpful. It was a pleasant experience and we enjoy working with him and he make our work flow faster and smoother.”

“The supporting team have a lot of improvement after the implementation of ticketing system. Further, the one supported us was very professional enough to answer and solve our issue in a very patient manner with a very quick response.”

“We would like to thank our assigned Support for her excellent customer service. She took care of all our enquiries in a calm and patient manner. We look forward to working with her closely in the future.”

“Our assigned Support has been very patient in guiding us on the implementation to the software as some of us are not used to some of the functions. I will definitely recommend Info-Tech to my HR peers.”

“Info-Tech has made processing HR related matters rather seamlessly. Their helpdesk is also prompt and resourceful. Overall would recommend their systems!”

“User friendly software and very well support provided by the Support Specialist for all the queries so far we had. Very good service provided by him at all occasions.”

“Great trainer who is very patient, clear & precise during training. He also explained the basis for the formula in the software & MOM rules. Great experience!”

“For experienced person, you don't need to attend training as the features, screen displays, functions etc. are all self-explanation. Worst case scenario, call the helpful support staff for guidance.”

“Proactive and efficient team in attending to our queries! The team would also follow up closely and make sure that our issues are completely solved.”

“With the advent of so many software vendors, what sets one vendor apart from another is the human interaction that greatly helps the usability of a system. Thank you and I hope for a long term professional partnership between both companies.”

“The training was quick and fast, trainer is very helpful and he will clarify any questions. Irecommend Info-Tech as being user-friendly and support team is very efficient.”

“Really like the way how the Payroll Software is organised in the Info-Tech app. Make it very easy for those new to the app to pick up fast. Support staff is very patience in resolving the issues.”

“We would like to thank our Support Specialist for taking the extra effort in explaining in detail and solving our issues. We really appreciate it!”

“The team have been instrumental in helping us with the implementation across our centres. They have been patient in explaining the system and is proactive in checking on how we are doing. Their dedication, support and services are deeply appreciated.”

“Our Implementation Specialist has been professional and he understands in depth on how Yoga Movement works. He has been patient and very thorough in going through the different modules and had a clear plan of how he was going to conduct his training. We are extremely happy with him.”

“We would like to compliment one of your Support Specialist for the excellent service in helping us to sort out our time attendance issue on a timely manner. We are highly pleased with his professional manner. Good job!”

“As my Company structure is rather complex, Info-Tech is able to provide feasible solutions according to my Company’s HR situation.”

“We are delighted at the good service provided by the assigned Implementation Specialist during the implementation phase. We certainly look forward to new product features and good future support from you all.”

“The Support staff has provided the highest quality products with even better customer service. We're lucky to have someone with his experience to guide us through some of the difficulties we faced, and he is quick to resolve issues too!”

“Thank you to Info-Tech Staff for the great fully support and prompt response all the time. Really appreciate it. I would not hesitate to recommend Info Tech team to others.”

“The Implementer has been providing an excellent service to assist our company to set up HR system. He has been patient and very supportive throughout the process.”

“It was a pleasure working with Info-Tech Implementer and we would like to thank her for the patience with prompt action and clear explanation throughout the implementation process, my only feedback is I wish we could continue working with her!”

“My assigned Implementation Specialist has shown me an impeccable support to ensure this implementation runs very smoothly and I enjoy working with her on this project. She has been very patience with all our repeat questions.”

“We would like to compliment your support officer for the excellent services. Having in mind such a pleasant experience with your support officer it would be my pleasure to continue doing business with your company in future.”

“Info-Tech has excellent employees! My assigned Implementer went to great lengths to help me and he knew what to do to solve my problems quickly. Such support builds great working relationships is to be commended.”

“Really appreciated my assigned Support’s proactive action and timely follow-up! Our issue was reported on a late Friday and it was resolved by Monday morning. The team also checked in with me to reassure that the rectification has been done properly. ”

“We are very satisfied with our assigned Support as he completed the data migration in an hour! He is very efficient and we are glad to have him support us.”

“The switch to Info-Tech system was definitely a good choice. It is user-friendly and less complicated to use. Look forward to exploring more with it. I’d also like to highlight the superb support team Info-Tech has! ”

“Been using Infotech system for the past 1 year. The system is very user friendly and after service support is very strong. Their team is always ready to answer and help with any difficulties we encounter. Thank you! ”

“Great and friendly consultant. The system is user friendly and we can access the system anywhere. Very convenient! Highly recommended!”

“Highly Recommended payroll software system. satisfied with their support team service, solve my queries promptly as well!”

“Software is user friendly and highly recommended. Training sessions are useful and the implementer is helpful when we have issues in setting up.”

“Great comprehensive training session for new users! Not many other payroll vendors provide such training sessions! Am impressed how patient, thorough and experienced the trainer Kamal is.”

“We felt an improvement in work productivity and efficiency with the HRMS! Our employees felt more empowered as they now have visibility to leave and claims applications, monthly pay slips and important company information through the mobile app.”

“Our Support Specialist always listens patiently and is always ready to help. He also took the extra mile to ensure that he explained in detail on the issues we faced for a new user like myself. We greatly appreciate his excellent customer service rendered.”

“Thanks to the team for their constant support! Without them, the software will not be able to go live in such a short time. Great work, team!”

“Info-Tech’s HRMS allows employees to clock in and out in real-time which helps the team to save time and eliminate human errors. By automating our HR processes, we can now focus on other strategic tasks.”

“Our team feel more efficient as we now have full access to personal HR matters such as payslip, work schedules, claims, leave and many more through the mobile app.”

“Our Implementation Specialist had done an excellent job in guiding me to set up the software and he was prompt in response. As for our firm, we are happy to use the software for it helps us greatly in our leave tracking and payroll purpose.”

“Info-Tech staff is very positive, knowledgeable and dedicated. The team are great to work with and they have worked extensively to build our database and also iron-out all the issues that came along with during the implementation phase.”

“Our assigned support has been patient and prompt in replying all our queries. He assisted us to solve our issues by guiding and showing us the system. We really appreciate the support he has been giving us.”

“We appreciate the outstanding support that our assigned implementor has given constantly. He has been very attentive and helpful with all the queries and issues that we have encountered. ”

“We faced initial setbacks which is usual when transiting to a new HRIS but these issues were mitigated and resolved in a prompt and timely manner. We are confident to recommend Info-Tech HRIS to other companies within the group”

“This software can cater our company’s needs very well. Implementer is also fast in response. So far, we are quite satisfied with the product and service”

“Used Info Tech software for a few months now. Very user-friendly and adaptable. Software support was especially helpful and patient with all my questions and doubts. Thank you ”

“Support team had always been on time to solve questions or issues. Kudos to Info Tech team for reducing my hours on payroll!”

“We can now view employees’ working shifts, attendance & payroll more efficiently and effectively. And we no longer have to worry about human error when doing payroll processing.”

“Our team can manage their own benefits on-the-go via the mobile app. We felt an overall improvement in employee productivity as HR team no longer has to manually input attendance data and HR reports.”

“We would like to extend our thanks to our assigned Implementation Specialist for his excellent support and service! We have worked with many different vendors for different software and systems but he stands out in terms of service excellence.”

“Thank you for the support as we start to implement the Infotech software in our company. Staff have been patient to our enquiries through guided step by step to the various functions.”

“We would like to thank our Implementation Specialist for his help these few months, we are very thankful and satisfied with his help and timely assistance. He assisted us in closing many tickets and improved our experience with Info-Tech. ”

“Our Implementer provided a prompt and courteous service during implementation, and has great product knowledge! He did his homework well, and was more aware of our needs.”

“Info-Tech staff is not only knowledgeable but provide excellent service to customers like us. He is patient and sincere when imparting knowledge transfer of Info-Tech product. Once again, thank you and keep up the excellent work attitude.”

“Info-Tech HR Software is simple & user friendly. This system is really helpful, useful and saves lots of our time with all the features available.”

“The trainer was very engaging and made the utmost efforts to ensure that the training was lively without compromising the important contents of the training session. He was also patient in handling questions and knowledgeable.”

“Our assigned Implementor has been very patient and helpful to our queries. Her response has always been prompt and she ensures that follow-ups were carried completely through. Keep up the good work!”

“We would like to compliment our assigned Implementor as she have been helping us setup the system. She has showed us professionalism and is very accomodating. We really appreciate the assistance she has given to us. ”

“Our assigned Implementor constantly guided and followed up with us to ensure that we are on the right track until the system goes live. ”

“This app is super user friendly, my staff can clock in attendance and apply leave by using the app. Save a lot of time and will definitely recommend to other company!”

“This is a brilliant app which has really made a huge impact. What has been truly exceptional is the support provided after implementation,the specialist is helpful and has the patience of a saint! I would strongly recommend Info-Tech!”

“This is a very convenient and user friendly apps. The GPS location works well on the apps and accurately track your location for attendance. Highly recommended this apps.”

“As we are providing service to client at their site job and by using this, our staff can clock-in their attendance on mobile everywhere. Support specialist is very patient in solving all the issues we face. Thank you”

“Info-Tech Hr Software is a cloud base system that can give us the flexibility to do attendance on mobile and can easily view our payslip and income tax. I want to thanks my implementer for being very patient and help us to go live smoothly. Thank you”

“Our experience with them has been pleasant. Our implementer has been patient in guiding us on system setup (1 on 1) and guiding us on how to claims the PSG. Software support specialist is also prompt to assist us”

“Staffs who attended to us from the implementation stage till present has responded quickly to our questions. Great people at Info-Tech, Thank you to the team!”

“Info-Tech system is quite comprehensive in the needs of HR functions and management. Our implementer is very knowledgeable and helpful, her quick response with solutions to our various scenarios are great. Keep up the good work.”

“The whole process, from installation to implementation was very smooth. They even arrange for an implementer to follow us through to ensure that our set up is correct. Overall, the system is very user friendly and easy to learn.”

“Implementation process and service has been great since day 1. My implementer was polite, patient and prompt in answering my endless queries. Made the entire process smooth and worry-free.”

“Easy to use system for employee attendance & payroll. Very responsive support team that guide you instantly on the issues that you encounters. Don't wait try it Now! ”

“Great HR system that truly helps during this pandemic period. Convenient to use!”