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How 3 Crowns Consultancy Automated Payroll, Leave and Claims Management
3 Crowns Consultancy is a Singapore-based IT consultancy with over two decades of experience, specialising in IT strategy, cloud consulting, application management, and disaster recovery planning. Discover how Info-Tech automated payroll with direct bank disbursement, digitised claims management, and streamlined leave tracking to eliminate administrative bottlenecks and sharpen HR efficiency.
Payroll Disbursed Automatically
Direct bank transfer replaced manual processing
Paperless Claims Tracking
Digital receipt uploads cut reimbursement delays
Leave Visibility at a Glance
Automated reminders flag incomplete applications
3 Crowns Consultancy is a Singapore-based IT consultancy with over two decades of experience, specialising in IT Strategy and Advisory, Cloud Consulting, Custom Application Management, and Disaster Recovery Planning. The firm delivers strategic insights and technical expertise to organisations navigating digital transformation across Singapore and the region. As the business grew, 3 Crowns Consultancy recognised the need for a more efficient way to manage payroll processing, employee claims, and leave administration.
The Challenges
Disconnected HR Processes Created Unnecessary Administrative Bottlenecks
3 Crowns Consultancy managed employee work schedules and leave records through manual entry, making it difficult to maintain accurate availability data and frequently leading to oversights and discrepancies. Without real-time visibility, tracking leave status required significant back-and-forth between HR and team members each month.
Monthly payroll processing and pay slip issuance were equally time-consuming, placing recurring pressure on the HR function and reducing the bandwidth available to support staff and focus on the firm's core IT consultancy services. Each payroll cycle required manual calculation and individual distribution of pay documents.
Claims management was particularly cumbersome, relying on physical receipt submissions that created an administrative backlog and raised the risk of lost or overlooked documents. Without a digital workflow, reimbursement approvals were consistently slower than they needed to be.
INFO-TECH’s Solution
Payroll, Leave and Claims Brought Together Under One Roof
Info-Tech's HRMS automated 3 Crowns Consultancy's payroll calculations and introduced direct bank disbursement, removing the manual steps previously required to process and distribute employee compensation. Pay slips — including historical records — are now accessible instantly through the mobile app, giving employees greater transparency at any time.
The digital claims module replaced physical receipt submissions with an online upload workflow, accelerating reimbursement approvals and eliminating the risk of documents being misplaced. Automated reminders for incomplete leave applications further reduced the administrative overhead associated with managing entitlements month to month.
Leave management software now gives HR accurate, real-time visibility into employee availability without manual calculations, enabling the team to plan more effectively and spend significantly less time on routine HR administration.
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