Customer Success Stories

How 3 Crowns Consultancy Revamped HR Tasks for Smooth Sailing Management with
Info-Tech's All-in-One Solution

3 Crowns Consultancy is a trusted IT consultancy firm delivering strategic solutions across Singapore. Learn how Info-Tech’s HRMS empowered them to streamline processes and achieve seamless HR efficiency.

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Company

3 Crowns Consultancy is an established IT consultancy firm on a mission to empower clients through advanced IT solutions, specialising in IT Strategy & Advisory, Cloud Consulting, Custom Application Management, and Disaster Recovery Planning. For over two decades, 3 Crowns has offered administrative support to businesses across Singapore, delivering strategic insights and technical know-how that enable clients to thrive.

The Challenges

Before adopting Info-Tech’s HRMS software, 3 Crowns Consultancy faced a set of distinct HR challenges. Monitoring employee work schedules and keeping accurate leave records proved difficult due to manual entry, leading to occasional oversights and discrepancies.

Additionally, managing payroll required monthly manual processing and issuing of payslips. This was a time-consuming task that significantly affected HR’s work efficiency. Manual employee claims also complicated matters. With receipts needing to be physically submitted, lost or forgotten documents became a hassle to manage.

In the fast-paced IT industry, these administrative bottlenecks hindered 3 Crown Consultancy’s ability to effectively support its team and focus on its mission of delivering top-tier IT consultancy services.

3 Crowns Consultancy Challenges
3 Crowns Consultancy Solution

The Solution

After implementing Info-Tech’s HRMS software, 3 Crowns Consultancy has experienced improvements across their HR operations. The automated payroll feature now facilitates direct bank disbursement, greatly reducing administrative workload. Employees are also able to view current and past payslips instantly via the app, which has added convenience and transparency to the team. Additionally, the claims tracking feature has streamlined reimbursement procedures, as staff can upload digital receipts in real-time, eliminating the risk of lost documents and expediting the approval process.

Info-Tech's leave software also allowed management to monitor employee availability accurately without manual calculations. It ensures that managers stay informed of all approved leave dates, and provides HR with the ability to follow-up with reminders if applications are missing.

By automating their leave and payroll management, 3 Crowns Consultancy is now capable of handling its HR responsibilities smoothly. With this change, they no longer need to spend time on tedious administrative work, and instead, can focus more energy on strategic initiatives for their IT business.

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