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How Great Health Technologies Automated Payroll, Leave and Claims Management
Great Health Technologies is a Singapore-based healthcare company specialising in innovative drug dispensing and pharmacy fulfilment solutions. Discover how Info-Tech automated payroll calculations, digitised leave tracking, and enabled mobile claims submission to reduce administrative burden and boost HR productivity.
Reduced HR Admin Workload
HR now focuses on strategic initiatives
Payroll and Leave Automated
Manual calculations replaced by HRMS
Mobile Self-Service for All
Employees access payslips and submit claims
Great Health Technologies is a Singapore-based healthcare company specialising in innovative patient drug dispensing care and pharmacy fulfilment solutions, serving healthcare providers with a team of over 20 professionals. Founded in 2019, the company operates at the intersection of healthcare and technology, delivering precision-focused tools for pharmacy automation and patient medication management. As the business expanded, Great Health Technologies recognised the need for a more efficient way to manage payroll processing, leave applications, and expense claims.
Adopting Info-Tech's HRMS has significantly enhanced productivity in our HR department, reducing administrative burdens and allowing the team to focus on strategic initiatives.
The Challenges
Basic Tools and Manual Processes Held Back HR Efficiency
Great Health Technologies relied on manual processes and basic tools to handle its HR and payroll functions. Monthly payroll calculations were performed by hand, requiring the team to manually verify figures and reconcile data — a process that became increasingly burdensome as the company grew.
Tracking leave applications and expense claims was equally disorganised. Without a centralised system, requests were handled through ad-hoc methods that made it difficult to maintain visibility or ensure timely approvals. Administrative bottlenecks began to accumulate, affecting team productivity across the board.
The absence of an integrated HR platform meant there was no single source of truth for employee records, entitlements, or payroll data. This not only slowed day-to-day operations but prevented the HR function from contributing to higher-value, strategic work.
INFO-TECH’s Solution
Payroll, Leave and Claims Consolidated into One Seamless Platform
Info-Tech's HRMS brought Great Health Technologies' core HR functions onto a single, intuitive platform. Automated payroll calculations removed the manual effort and error risk from the monthly cycle, while built-in leave tracking gave the team real-time visibility into staff entitlements and approval statuses.
A dedicated mobile app extended these capabilities to all employees, enabling staff to access payslips, submit leave requests, and log expense claims independently — without routing every action through HR. This reduced administrative load on the team while improving response times and overall transparency.
The result has been a measurable improvement in HR department productivity. With routine tasks automated and employee data centralised, the team can now dedicate its capacity to strategic initiatives rather than manual processing.
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