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StoriesHow Captain K Streamlined Attendance and Payroll Across Two F&B Brands
Captain K operates two Japanese dining brands — En Sushi and Tengoku Yakiniku — across a three-level establishment in Singapore with a team of around 50. Discover how Info-Tech replaced a disruptive manual clock-in process with a cloud-based HRMS that brought real-time accuracy to attendance, leave, and payroll.
Clock-In Disruption Eliminated
Basement office visits replaced by mobile clocking
Payroll Mismatches Resolved
Attendance and payroll synced automatically
Real-Time Leave & Payslip Access
Staff self-serve anytime without HR help
Captain K is a Singapore-based F&B operator running two Japanese dining concepts — En Sushi and Tengoku Yakiniku — across a three-level establishment. Managing a diverse team of around 50 across multiple dining formats, the company places strong emphasis on service quality and smooth front-of-house operations. As the business grew, Captain K recognised the need for a more efficient way to manage staff attendance, leave, and payroll without disrupting the flow of daily service
The Challenges
A Manual Clock-In System Was Disrupting Daily Operations
Before adopting Info-Tech's HRMS, employees at Captain K had to clock in by physically visiting the office in the basement — a process that pulled staff away from their posts during service hours. For a restaurant environment where timing and presence matter, this interruption was a recurring source of friction that affected the quality of service on the floor.
Beyond the clock-in issue, payroll and leave were managed manually, leading to frequent mismatches between attendance records and payroll data. Resolving these discrepancies required time and effort from HR each cycle, adding to the administrative workload.
With two distinct dining brands under one roof, the lack of a centralised and accurate HR system made it difficult to maintain a clear, real-time picture of workforce availability and scheduling.
INFO-TECH’s Solution
Attendance, Leave and Payroll Brought Online in One Cloud System
Captain K implemented Info-Tech's cloud-based HRMS in April 2021, replacing the basement clock-in process with a mobile attendance system that staff could use directly from the floor. Clock-ins became quick, seamless, and no longer required leaving the service area — removing the daily disruption that had previously affected both operations and customer experience.
Payroll and attendance data are now synchronised in real time through the platform, eliminating the mismatches that had previously required manual reconciliation. Leave requests are handled digitally, with employees receiving instant notifications and managers able to approve or review applications without delay.
The shift to a unified cloud system gave Captain K's HR team a single, accurate view of workforce data across both brands — improving scheduling confidence and allowing the team to focus on delivering a better dining experience rather than managing HR paperwork.
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