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How 1CLOUDSTAR Eliminated Payroll Errors and Streamlined HR Operations

1CLOUDSTAR (1CS) is a Singapore-based cloud technology company founded in 2013, specialising in cloud adoption and digital transformation strategies for businesses. Discover how Info-Tech automated payroll categorisation, introduced GPS attendance tracking, and enabled employee self-service to eliminate salary miscalculations and free the team to focus on growth.

Info-Tech HRMS Customer Success Story
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Payroll Errors Eliminated

Automated pay group categorisation replaced manual entry

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Real-Time GPS Attendance Tracking

Schedules and hours captured automatically

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Automated CPF and Bank Payouts

One-click generation for compliance files

1CLOUDSTAR is a Singapore-based cloud technology company founded in 2013, specialising in cloud adoption strategies, digital transformation, and cloud infrastructure management for businesses across Singapore. With a team of 35 professionals, 1CS guides organisations through their cloud journey with tailored solutions and managed services. As the business expanded its client base and team, 1CLOUDSTAR recognised the need for a more efficient way to manage payroll, attendance tracking, and leave administration.

Industry IT & Technology
Company Size 26 - 50

Info-Tech's HRMS has streamlined our payroll and HR processes, saving time and reducing errors, allowing us to focus on growing our business.

Tracy Lee General Operations Manager, 1CLOUDSTAR (1CS)
The Challenges

Manual Payroll Data Collection Created Costly Errors

1CLOUDSTAR collected payroll data manually each month, consolidating overtime figures, unpaid leave calculations, and claims from multiple sources before processing. This data-gathering process was time-intensive and created bottlenecks, particularly when individual employee payroll details required manual entry and verification across different pay categories.

The manual approach to payroll categorisation was prone to accuracy issues. Salary miscalculations and incorrect tax deductions occurred when employees were misclassified or when payroll data was entered inconsistently — errors that required additional time to identify and correct, and that carried potential compliance implications

Without automated attendance tracking, scheduling input and overtime monitoring relied on manual records that were difficult to reconcile with final payroll figures. The cumulative effect was a payroll process that was neither efficient nor reliably accurate each cycle.

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INFO-TECH’s Solution

Payroll, Attendance and Leave Unified in One Platform

Info-Tech's HRMS automated 1CLOUDSTAR's payroll categorisation, ensuring each employee is assigned to the correct pay group and that salary, CPF, and tax calculations are applied consistently every cycle. Automated CPF contribution files and bank payout generation further reduced manual intervention, streamlining the end-to-end payroll process from calculation to disbursement.

Real-time GPS-based attendance tracking replaced manual scheduling input, providing accurate time records that feed directly into payroll. Customisable reports for leave, staff information, and payroll documents gave management the visibility needed to track workforce data without manual compilation.

The employee self-service portal enables staff to access pay slips, submit leave applications, and manage expense claims independently — reducing HR queries and freeing the 1CLOUDSTAR operations team to focus on its core mission of growing the business.

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