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How RFA Industries Replaced Manual HR with a Fully Automated HRMS
RFA Industries is a Singapore-based manufacturer of material handling and workplace safety equipment, established in 2010. Discover how Info-Tech automated payroll, attendance, and leave processing to cut administrative delays and remove manual errors from daily HR operations.
Fully Automated Payroll
Manual calculations replaced by accurate automation
Centralised Employee Records
All HR data organised in one place
Self-Service for All Staff
Mobile leave and payslip access anytime
RFA Industries is a Singapore-based manufacturer and modifier of manual handling equipment, specialising in solutions that improve workplace safety and operational efficiency. Founded in 2010, the company serves clients across industrial and logistics sectors with reliable, purpose-built equipment. As the business expanded, RFA Industries recognised the need for a more efficient way to manage employee records, payroll processing, and attendance tracking.
The Challenges
Fully Manual HR Created Bottlenecks Across Every Process
RFA Industries relied entirely on manual methods to run their HR operations. Employee records, payroll, benefits, and attendance were all handled without a digital system in place — each task completed through a combination of spreadsheets, paper forms, and manual data entry.
During payroll cycles, staff had to manually verify attendance records and cross-check calculations before processing could begin. Time-tracking discrepancies were common and required follow-up before they could be resolved, adding delays to an already labour-intensive process.
The cumulative effect was a significant administrative burden on the HR team — one that was becoming unsustainable as the company grew and the volume of HR tasks increased.
INFO-TECH’s Solution
Attendance, Payroll and Employee Records Streamlined in One Integrated System
RFA Industries implemented Info-Tech's HRMS to bring all their HR functions onto a single digital platform. Payroll calculations and attendance management were automated, removing the need for manual verification and eliminating the discrepancies that had previously delayed each pay cycle. Leave processing was also centralised within the same system, giving HR a complete and accurate view of workforce data at any time.
Employee data was consolidated in one place with full support for document management, replacing the scattered records that had made information retrieval slow and unreliable. A mobile app extended these capabilities to all staff, allowing employees to access payslips and manage leave independently without routing requests through HR.
The shift from manual to automated processes has freed the HR team from routine administrative work, enabling them to focus on more meaningful contributions to the business.
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