The Challenges
Before adopting Info-Tech’s HRMS software, RFA Industries faced significant challenges in managing their HR processes. Without an automated system, they relied on manual methods to track employee details, payroll, benefits, and attendance, which led to inefficiencies and errors. The absence of an integrated platform meant that keeping up with employee information and updates was time-consuming and prone to mistakes. This created a heavy administrative burden for the HR team, who had to manually verify payroll calculations, track employee work hours, and ensure accurate record-keeping for benefits and leave.
The lack of automation also complicated payroll matters at the end of each pay cycle. HR staff had to manually cross-check employee records, track changes in benefits and pay rates, and resolve discrepancies in time-tracking, which created additional workload and caused delays in payroll processing.
