Company
ERIKS is a global industrial service provider offering a wide range of engineering components and technical services. In Singapore, the company operates with a lean yet effective team of around 60 employees, delivering tailored solutions to enhance operational efficiency and minimise downtime for clients.
The Challenges
Prior to adopting Info-Tech’s HRMS software in 2016, ERIKS relied heavily on manual processes, spreadsheets, and standalone systems for payroll and attendance tracking. These methods were time-consuming, prone to human error, and not scalable. Tasks like leave tracking and claims processing required significant administrative effort and frequent coordination between employees and HR.
The Solution
Info-Tech’s HRMS software has streamlined HR operations at ERIKS, replacing time-consuming manual processes with a fully integrated digital solution. Previously, the HR team spent up to 6–8 hours weekly managing payroll, leave, attendance, and claims across spreadsheets and standalone tools—leading to inefficiencies and errors.
With Info-Tech, these tasks are now centralised and automated. The payroll module handles CPF contributions and compliance with minimal input, while attendance, leave, and claims are processed effortlessly within the same system.
The mobile app has also boosted productivity for employees-especially field staff-by enabling quick access to payslips, leave applications, and clock-ins from anywhere.
As a result, ERIKS now saves around minimally 36 working hours per month, allowing the team to focus more on strategic work. With strong local support and a user-friendly interface, Info-Tech continues to be a trusted solution as the company grows.
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“After we start to use the Info-TMS, it was easy to check the employee’s attendance and generate an attendance report for our references. The system also has the function to manually changes the clock in and clock out time by HR personnel, whenever is necessary. The support is also very helpful to resolve our inquiry in every moment.”
“Our Implementer has always been very prompt in answering our doubts and settling our issues. I will strongly recommend Info-Tech to my new workplace as well as my friends who are looking for a new payroll/hr system.”
“Info-Tech software is affordable, user friendly and suit our needs well.It helped us to streamline and simplify the internal processes and the staff are knowledgeable with good problem-solving skill, and they are easy to communicate with.”
“The payroll module is a standout—it handles calculations, CPF contributions, and compliance matters with minimal manual intervention.”
Kevin Io, Head
Head – HR and Marcom, ERIKS APAC