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How Info-Tech Modernised HR Operations for The Swiss Club Singapore
The Swiss Club Singapore is one of the country's oldest members' clubs, established in 1871, offering family-friendly recreation and dining set within lush, century-old greenery. Discover how Info-Tech automated payroll, leave tracking, and claims processing to reduce manual errors, lift administrative burden from HR, and improve transparency for all staff.
Manual HR Errors Eliminated
Automated records replaced error-prone manual tracking
Staff Self-Service on Mobile
Payslips, leave and claims via app
HR Freed for Strategy
Routine admin automated across all HR functions
The Swiss Club Singapore is one of Singapore's oldest and most storied members' clubs, established in 1871 and set within a lush, green haven that has welcomed generations of families for recreation, dining, and community. The club serves a diverse international and local membership, with a dedicated team managing a wide range of facilities and member experiences year-round. As the organisation grew, The Swiss Club Singapore recognised the need for a more efficient way to manage payroll, leave tracking, and employee claims.
Adopting Info-Tech HRMS software has made everything more convenient and easier to track for our staff and HR department.
The Challenges
Reliance on Spreadsheets Slowed HR and Payroll Management
The Swiss Club Singapore relied on manual HR processes to manage payroll, leave tracking, and employee claims — a combination of spreadsheets and paper-based records that was both time-consuming and susceptible to error. Each payroll cycle required significant manual effort to compile, verify, and process accurately across a team of over 50 staff.
Manual record-keeping introduced delays and inaccuracies that reduced the HR team's capacity to support employees effectively. Resolving discrepancies and responding to staff queries consumed time that the team could not easily recover within their existing workflows.
The overall HR experience — both for the administration team and for employees — reflected a system that had outgrown its manual methods. Low satisfaction among staff and HR personnel signalled the need for a more modern, integrated approach to HR management.
INFO-TECH’s Solution
Payroll, Leave and Claims Unified in One Platform
Info-Tech's HRMS automated The Swiss Club Singapore's payroll, leave, and claims processes, replacing the manual workflows that had created recurring bottlenecks. Automated record management eliminated the inaccuracies and delays that had previously characterised each payroll cycle, while meaningfully reducing the administrative workload on the HR and admin team.
A user-friendly mobile app extended access to all employees, enabling staff to view pay slips, submit leave applications, and log claims directly from their devices. Enhanced tracking features gave HR real-time visibility into employee entitlements and responsibilities, improving transparency and responsiveness across the organisation.
The shift to Info-Tech's HRMS has enabled The Swiss Club Singapore's HR team to move away from reactive, administration-heavy workflows and toward more strategic, employee-focused management — in keeping with the club's longstanding commitment to member and staff experience.
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