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How Info-Tech Streamlined Payroll, Attendance and Leave for The ENT Clinic
The ENT Clinic is a Singapore-based specialist medical practice providing advanced ENT treatments across three hospital locations. Discover how Info-Tech automated payroll processing, introduced geofencing attendance tracking, and digitised leave and claims management to eliminate manual paperwork and ensure MOM compliance.
Paperwork-Free HR Operations
Digital records replaced physical paper filing
Multi-Location Attendance Tracked
Geofencing monitors staff across three sites
MOM Compliance Built In
Automated checks ensure regulatory accuracy
The ENT Clinic is a Singapore-based specialist medical practice providing advanced diagnosis and treatment for ear, nose, and throat disorders, with locations at Mount Elizabeth Novena Hospital, Gleneagles Hospital, and Camden Medical Centre. The clinic specialises in conditions including sinusitis, hearing loss, and head and neck cancer, and offers hearing rehabilitation and surgical services. As the practice expanded across multiple sites, The ENT Clinic recognised the need for a more efficient way to manage payroll, attendance, leave, and employee records.
The Challenges
Paperwork-Heavy Processes Burdened a Multi-Site Practice
The ENT Clinic conducted monthly payroll calculations manually, a process prone to human error that placed recurring pressure on the administrative team. Verifying and finalising figures by hand was time-consuming, leaving limited bandwidth for other responsibilities.
Leave applications, expense claims, and attendance records were all managed through physical paperwork. Paper-based records not only required dedicated storage space but made information retrieval slow and cumbersome — a particular challenge for a practice operating across three hospital locations simultaneously.
Without built-in compliance checks, the clinic had no automated safeguard to ensure adherence to Ministry of Manpower guidelines. Managers also lacked real-time visibility into staff attendance, making payroll adjustments and operational oversight difficult to manage reliably.
INFO-TECH’s Solution
Payroll, Attendance, Leave and Claims Managed in One System
Info-Tech's HRMS centralised The ENT Clinic's HR functions onto a single platform, automating monthly payroll calculations with MOM compliance checks embedded directly into the process. Salary computation, statutory deductions, and CPF contributions are now handled accurately each cycle, removing the reliance on manual verification.
The mobile self-service app allows employees to submit leave requests, log claims, and access payslips independently from any location — essential for staff spread across three hospital sites. A geofencing feature monitors attendance accurately at each location, replacing the inconsistency and administrative overhead of manual attendance records.
Policy updates and payslips are now distributed electronically through the centralised system, eliminating physical paperwork and freeing up storage. The overall move to a digital HR platform has meaningfully reduced the administrative burden on clinic staff, allowing more time to be spent on patient care.
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