Customer Success Stories

How Best Tech Revolutionized HR for 100+ Employees with Info-Tech HRMS

By switching to Info-Tech’s HRMS software, Best Tech eliminated manual attendance logging and simplified payroll processing across its multiple job sites. The mobile app empowered employees with greater flexibility while saving the company an entire workday each week in administrative tasks.

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"The most advantageous feature about the HRMS software is the mobile-attendance. The job location can be set easily, and it’s very useful as our work location varies from time to time. ”

Mr. Pasupathiraja Karthikeyan

General Manager

Company

Best Tech is a leading Singapore-based company specialising in air-conditioning and furniture manufacturing. Established in 2003 with just six employees, the company has expanded rapidly, now operating a 23,000 sq ft warehouse, a factory in Malaysia, an office in India, and six showrooms across Singapore. With over 100 staff and more than 1 million customers—including public institutions and F&B businesses—Best Tech continues to grow through innovation and strategic partnerships like its 2023 collaboration with Daikin to develop the world’s first district home water cooling system.

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Best Tech Challenges

The Challenges

Before adopting Info-Tech’s HRMS software, Best Tech relied on a thumbprint system at its main store for attendance tracking. This created inefficiencies, especially for staff working off-site, as they needed to travel to a specific location to clock in. The rigid system also made it difficult to manage changing job locations and led to time-consuming manual processes.

Payroll calculations were also manually handled, consuming significant man-hours and increasing the risk of errors.

The Solution

Since implementing Info-Tech’s HRMS software in 2021, Best Tech has significantly improved its HR efficiency:

  • Mobile GPS attendance allows employees to clock in from any job site.
  • The mobile app simplifies tasks like leave applications, attendance history tracking, and payslip access.
  • Payroll processing is now streamlined, with fewer errors and reduced manual calculations.
  • The system’s intuitive interface and user-friendly experience have made it easier for staff to adopt.
  • Responsive and friendly customer supportadds to the smooth user experience.

Info-Tech’s all-in-one HRMS has helped Best Tech modernise its workforce management and Unlocked over four man-days of productivity per month, allowing them to focus on strategic priorities.

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