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How Best Tech Simplified Multi-Site Attendance and Payroll
Best Tech is a Singapore-based manufacturer and retailer of air-conditioning systems and furniture, founded in 2003, with showrooms, warehouses, and project sites across Singapore. Discover how Info-Tech's HRMS helped Best Tech eliminate manual attendance tracking, streamline payroll processing, and give their workforce the flexibility to clock in from any location.
4 Man-Days Saved Monthly
Days of productivity unlocked monthly
Eliminated Manual Attendance Logging
Mobile GPS replaced fixed thumbprint clocking
Fewer Payroll Errors
Automation cut manual payroll calculation mistakes
Best Tech is a Singapore-based manufacturer and retailer specialising in air-conditioning systems and furniture, with a 23,000 sq ft warehouse, a factory in Malaysia, an office in India, and six showrooms across Singapore. Founded in 2003, the company has grown to serve over one million customers with a workforce of more than 100 staff. As the business expanded across multiple job sites and locations, Best Tech recognised the need for a more efficient way to manage attendance tracking, payroll processing, and leave management.
The most advantageous feature about the HRMS software is the mobile-attendance. The job location can be set easily, and it's very useful as our work location varies from time to time.
The Challenges
Manual Attendance and Payroll Processes Slowed Operations
Before adopting Info-Tech's HRMS, Best Tech relied on a thumbprint clocking system based solely at their main store. Staff working at off-site locations, project sites, or showrooms were required to travel to the main store just to clock in and out — a time-consuming and impractical arrangement for a growing multi-location workforce.
The inflexible system could not accommodate the company's constantly changing job locations, making it difficult to maintain accurate attendance records across the business. This created unnecessary administrative burden and left HR with little visibility over workforce movements.
Payroll processing was equally labour-intensive, relying on manual calculations that consumed significant man-hours each month and introduced a high risk of errors — placing further strain on the HR team and affecting the company's overall operational efficiency.
INFO-TECH’s Solution
Attendance, Payroll and Leave Managed in One System
By adopting Info-Tech's HRMS, Best Tech transformed the way their workforce manages attendance. The mobile GPS attendance feature allows employees to clock in and out from any job site, with location parameters easily configured by management. This eliminated the need for staff to commute to the main store and enabled accurate, real-time attendance records across all locations.
Payroll processing was significantly streamlined through automation, reducing manual calculation errors and freeing the HR team from time-consuming administrative work. Employees also gained self-service access to leave applications, attendance history, and payslips directly through the mobile app — improving both convenience and transparency across the workforce.
Overall, Info-Tech's HRMS has unlocked over four man-days of productivity per month for Best Tech — the equivalent of one full working week recovered every month. With a flexible, mobile-first system in place, Best Tech can now focus on growing their business, supported by HR processes that scale with them
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