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How Info-Tech Streamlined Payroll and HR Operations for Can-Care
Can-Care is a Singapore-based healthcare company specialising in post-cancer recovery solutions and breast cancer support products. Discover how Info-Tech automated payroll calculations, streamlined CPF compliance, and enabled employee self-service to significantly reduce HR processing hours.
Payroll Hours Cut Significantly
Automated processing replaced manual Excel work
Fewer Employee Pay Queries
Self-service app handles payslip access
Automated CPF Compliance
Error-prone manual calculations eliminated
Can-Care is a Singapore-based healthcare company specialising in post-cancer recovery solutions, providing breast cancer support products, personalised fittings, and patient consultations since 1997. As Singapore's exclusive distributor for scalp cooling technology that helps manage chemotherapy-related hair loss, Can-Care serves patients through a team of trained and dedicated consultants. As the business grew, Can-Care recognised the need for a more efficient way to manage payroll processing, CPF compliance, and employee HR records.
This streamlined workflow has significantly reduced hours of payroll processing, giving us more time to focus on other essential tasks.
The Challenges
Manual Payroll Processes Strained a Lean HR Team
Can-Care relied heavily on Microsoft Excel spreadsheets to manage monthly payroll — a process that required considerable manual effort to calculate salaries, CPF contributions, and statutory deductions. This approach was time-consuming and prone to human error, raising the risk of compliance gaps and payment inaccuracies with each cycle.
Pay slip generation was equally labour-intensive, requiring staff to prepare and distribute documents manually each month. With no built-in compliance checks, the team had to manually verify adherence to Ministry of Manpower requirements without any automated safeguard.
The administrative burden was compounded further by frequent employee inquiries about payroll status and pay slip details. For a lean team whose core focus is supporting cancer patients, every hour spent on administrative tasks represented meaningful time diverted from essential healthcare work.
INFO-TECH’s Solution
Payroll and HR Administration Centralised in One System
Info-Tech's HRMS automated Can-Care's monthly payroll calculations — including CPF contributions and statutory deductions — eliminating the manual errors that had accumulated with spreadsheet-based processing. Compliance checks are now built directly into the system, giving the team confidence that each payroll cycle is accurate and MOM-compliant.
Pay slips are generated and distributed automatically, removing the need for manual preparation. Employees can access their itemised pay slips at any time through the self-service mobile app, which has significantly reduced the volume of routine HR inquiries that previously reached the operations team.
The shift to an automated payroll workflow has freed up meaningful hours for Can-Care's team each month, enabling staff to refocus their time on patient care and higher-value responsibilities.
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