Customer Success Stories

From Errors to Efficiency: wei!Inspire’s Payroll Upgrade with Info-Tech’s HRMS Software

Faced with compliance risks and time-consuming manual processes, wei!Inspire adopted Info-Tech’s HRMS to automate payroll, leave, and attendance. The result? Accurate CPF submissions and a dramatic cut in processing time—from 9 hours to under 60 minutes.

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“Every individual saves more time on manual work to focus more on their high-payoff activities that greatly contributes to their productivity and efficiency.”

Wenny Mo,

HR HOD

Company

wei!Inspire is a dynamic recruitment agency with a dedicated team focused on connecting the right talent with the right opportunities. As a fast-paced, people-centric business, operational efficiency and accuracy in HR and payroll processes are crucial to their day-to-day success. Since July 2023, the company has adopted Info-Tech’s HRMS software to streamline their HR operations.

wei!Inspire Company
wei!Inspire Challenges

The Challenges

Before implementing Info-Tech’s HRMS, wei!Inspire was using an outdated and inflexible HR system that led to critical calculation errors—most notably, the underreporting of CPF contributions. This resulted in financial penalties and operational disruptions, placing an unnecessary burden on the HR team. Despite having a system in place, core processes like payroll, attendance, and leave tracking remained largely manual, consuming significant time and reducing overall efficiency.

The Solution

By switching to Info-Tech’s HRMS software, wei!Inspire experienced a seamless transition into a more automated and reliable system. Payroll calculations, leave, and attendance tracking are now fully digitised — drastically reducing human error and manual work.

From an employee's perspective, the Info-Tech’s mobile app has also improved accessibility and transparency — with staff now able to easily check payslips, apply for leave, and receive approvals directly through the app. Department heads find the real-time visibility over their team’s attendance and leave statuses particularly useful.

Info-Tech’s user-friendly interface, efficient customer support, and robust features make it a valuable long-term solution for wei!Inspire — one they would confidently recommend to other growing companies in the recruitment space.

Most notably, payroll processing time was slashed from over 9 hours to under 60 minutes, allowing the HR team and management to focus on more strategic, high-value activities.

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