Customer Success Stories

How Info-Tech's HRMS software became the perfect ingredient to create the best HR recipe for Gala Food Holding

Gala Food Holding has made a remarkable mark in the bustling F&B industry, boasting nine thriving restaurants. Explore how they have transformed their operations by shifting from manual data entry to the wonders of automation.

Company

Gala Food Holding is a multiple-chain Food & Beverages (F&B) company established in 2018, which currently operates 8 restaurants under the brand name Tongue Zip Lanzhou Beef Noodles. As a multiple-chain F&B company, Gala Food faced unique HR challenges, which were successfully tackled by Info-Tech's innovative and comprehensive HRMS solutions.

In a customer-oriented industry, managing operations in the restaurant sector can be demanding for workers and the human resources department. Given the nature of the work, managing full-time and part-time employees in this sector requires extra effort from HR and management.

The Challenges

Gala Food was using a variety of spreadsheets to manage their HR affairs before implementing Info-Tech in their business operations, which proved ineffective.

As the management team of Gala Food planned to scale up their businesses after a while, they required a system that would cultivate this growth with them and allow them to focus on expansion plans and add more value and revenues to the company.

Since they work in the F&B industry, they have many part-time employees, making it difficult to track attendance manually.

The process of manually verifying attendance and calculating total working hours and OT took up significant HR time and were prone to errors.

The Solution

Gala Food began using Info-Tech's HRMS Software - which includes HR, Time Attendance, Payroll, Leave Management, Mobile Attendance, and Payroll Software - shortly after its inception five years ago.

Gala Food expected a complex, time-consuming process when they signed up for Info-Tech HRMS; however, the implementation process was smooth and easy.

After 5 years of using the HRMS software, here is how Info-Tech has enriched the business operations at Gala Food:

  • Reducing attendance and payroll calculation errors
  • Reducing paperwork and freeing up time for strategic business planning
  • Improving data integrity and reducing non-compliance risks with labour laws and regulations
Future Plan

The Gala Food team expects to test the appraisal module shortly and integrate it into their appraisal procedures.

Gala Food also anticipates opening more restaurant locations throughout the region, and they believe that Info-Tech will be able to keep up with their growth and help them handle all HR-related issues on a single platform.

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