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How ID.Inc Interiors Took the Manual Work Out of HR

ID.Inc Interiors is a Singapore-based interior design firm specialising in commercial and office renovation projects. Discover how Info-Tech automated payroll, work pass tracking, and leave management to free the team from recurring manual tasks.

Info-Tech HRMS Customer Success Story
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Automated Work Pass Reminders

Compliance tracked without manual follow-up

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Paperless HR On the Go

Mobile app for payslips, leave and claims

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Eliminated Payroll Errors

Automated calculations improved accuracy and speed

D.Inc Interiors is a Singapore-based interior design firm providing functional and aesthetically considered space solutions for commercial and office environments. With a team of 22, the company has built a strong reputation for quality and attention to detail across its projects. As the business developed, ID.Inc Interiors recognised the need for a more efficient way to manage payroll processing, employee compliance, and day-to-day HR administration.

Industry Construction
Company Size 1 - 25

We chose Info-Tech because of its user-friendly interface, comprehensive features, and reputation for reliability.

Wan Shu Yi Accounts Executive, ID.Inc Interiors
The Challenges

Manual Processes and Compliance Gaps Strained the HR Team

ID.Inc Interiors managed their payroll manually — a process that was not only time-consuming but also prone to errors that required additional time to identify and correct each cycle. As the team grew, the complexity of managing employee records, benefits, and compliance documentation became harder to handle without a dedicated system.

Work pass renewals were particularly difficult to track. Without automated reminders, staying on top of renewal deadlines required constant manual monitoring, creating a compliance risk that added unnecessary stress to the HR function.

The existing software in place was no longer keeping up with the company's needs, and it was clear that a more capable and scalable platform was required to support the business going forward.

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INFO-TECH’s Solution

Payroll, Compliance and Leave Managed Under One Roof

With Info-Tech's HRMS in place, ID.Inc Interiors moved their core HR functions onto a single platform built to handle the complexity their previous tools could not. Payroll calculations were automated, improving accuracy and taking the manual effort out of a process that had previously consumed significant HR time every month.

Work pass renewal reminders were set up within the system, ensuring the HR team was notified well ahead of deadlines — removing the need for manual tracking and reducing compliance risk. A meeting room booking feature also helped the team coordinate shared resources more smoothly.

Employees gained access to a mobile app where they could view payslips, submit claims, and apply for leave independently — reducing back-and-forth requests and freeing the HR team to focus on higher-value work. The intuitive interface made adoption straightforward, and the platform has since become a reliable foundation for ID.Inc's HR operations.

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