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The Canopy Café Finds a Simpler Way to Run HR with Info-Tech
The Canopy Café is a Singapore-based F&B establishment at Marina Bay Golf Course, serving staff and visitors since 2006. Discover how Info-Tech automated payroll, attendance, and leave management to give the HR team cloud-based access and eliminate error-prone manual paperwork.
HR Accessible from Anywhere
Cloud platform replaced locally restricted software
Paperless Leave Management
Physical forms replaced by mobile applications
Error-Free Payroll Every Cycle
Automated calculations removed manual entry risk
The Canopy Café is a Singapore-based F&B establishment located at Marina Bay Golf Course, serving a menu that has drawn loyal customers since its founding in 2006. Operating with a close-knit team of around 25, the café is also expanding to include a golf driving range as part of its growing offering. As the business developed, The Canopy Café recognised the need for a more efficient way to manage payroll, attendance, and leave without relying on manual processes or software that lacked flexibility.
The Challenges
Manual Processes Left HR Without Flexibility or Reliability
The Canopy Café handled their HR operations manually — payroll was compiled by hand, attendance was tracked without a structured system, and leave requests were submitted through physical forms. Each of these processes added administrative effort and carried the risk of errors that were only discovered after the fact.
The absence of a cloud-based system meant the HR team had no ability to access or update records remotely. For a small team where flexibility matters, being tied to on-site manual records created friction whenever circumstances required working outside the office.
Previous software the café had tried didn't offer the simplicity or usability they needed, leaving the team back on manual workarounds. What they needed was a straightforward solution that worked without complication — and that the whole team could pick up quickly.
INFO-TECH’s Solution
Payroll, Leave and Attendance Streamlined in a Single Integrated System
The Canopy Café implemented Info-Tech's HRMS, bringing payroll, leave management, and time tracking onto one automated platform. Payroll calculations are now handled by the system, removing the manual entry process that had previously introduced errors and taken up valuable HR time each cycle. Leave requests are submitted digitally through the mobile app, with approvals handled online rather than through paper forms.
The cloud-based nature of the platform gave the HR team something they hadn't had before — the ability to access and manage HR records from anywhere, without needing to be on-site. Employees can clock in, apply for leave, and view payslips directly from their phones, reducing the volume of requests that previously had to go through HR manually.
Info-Tech's implementation support was thorough and responsive throughout the process, giving the team confidence in the new system and ensuring the transition was smooth from the start.
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