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How U&P Unified Two Disconnected HR Systems into One
U&P is a Singapore-based lubricant manufacturer and toll blender, established in 2002. Discover how Info-Tech replaced disconnected attendance and payroll systems with a single unified platform, eliminating data inconsistencies and cutting administrative overhead.
Two Systems Replaced by One
Attendance and payroll synced in real time
Payroll Processing Without Bottlenecks
Manual verification eliminated through automation
Full Employee Self-Service
Payslips, claims and leave in one app
U&P is a Singapore-based lubricant manufacturer and toll blender, established in 2002. Handling an annual blending capacity of over 30,000 metric tonnes, the company operates with a team of around 70 and serves clients across industrial and commercial sectors. As the business matured, U&P recognised the need for a more efficient way to manage attendance records, payroll processing, and employee claims across a single connected system.
The Challenges
Disconnected Systems Left HR Juggling Two Separate Platforms
U&P managed their HR operations across two separate systems — one handling attendance tracking, and another for payroll, leave, and claims. While each system functioned on its own, the lack of integration between them created a recurring problem: data had to be manually reconciled each payroll cycle, leaving room for inconsistencies and errors.
This reconciliation process was time-consuming and required the HR team to manually verify figures across both platforms before payroll could be approved. Any discrepancies meant additional back-and-forth to resolve, adding unnecessary delay to every cycle.
Beyond payroll, the fragmented setup meant there was no single source of truth for HR data — making it difficult to get a clear, consolidated view of workforce information without pulling from multiple places.
INFO-TECH’s Solution
HR Functions Consolidated into a Single Connected Platform
U&P implemented Info-Tech's unified HRMS to replace their disconnected setup with a single integrated platform covering attendance, payroll, leave, and expense management. With real-time data synchronisation between attendance and payroll, the manual reconciliation process that had previously consumed HR's time was eliminated — payroll cycles became faster and more accurate.
Employees gained access to a self-service portal where they could view payslips, submit claims, apply for leave, and stay updated through company announcements — reducing the volume of routine requests to the HR team and improving transparency across the organisation.
The transition not only resolved the operational friction caused by the two-system setup, but also gave U&P's HR team the space to focus on more strategic priorities. The quality of support throughout the implementation also left a strong impression, with the team highlighting Info-Tech's responsiveness and attention to detail as a standout part of the experience.
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