Tips for Choosing Your First Payroll Software  

Tips to choose payroll software

After you’ve been processing payroll manually, you decided to search for better ways to ease the process itself. When you scour the internet for solutions, many suggest using payroll software to automate your tasks entirely. Naturally, you’re excited! 

But when you search more about payroll software, you realise there’s more than just one version. Some are integrated into existing software like HRMS, leaves and claims that belong to one company. Others can be integrated into third-party software like accounting software. Plus, you will need payroll software that is MOM-compliant as well. You have to sit back and think properly about your decisions, but even then, you still have second thoughts.

Table of Contents

  • 1. Research the provider
  • 2. Know what you need
  • 3. Check your budget
  • 4. Type of software
  • 5. Good Customer Support

Fortunately, we have some tips for choosing your best payroll software! 

Tip #1 – Research the provider

The first thing to remember is to ensure the providers are trustworthy, well-known or certified companies registered with SSM. 

It’s even more imperative to do these checks, especially if you plan to buy payroll software online. These days, even scammers dare to pose as official employees of existing companies, so when you find the official details of a company, you can make a call immediately to confirm their identities. 

If the company doesn’t exist or is not officially registered with SSM, you can avoid them entirely or report them for potential fraud. 

Tip #2 – Know what you need 

Many will tell you to list down your needs before looking for something. The same can be said for searching for payroll software. 

Your needs for payroll software can be: 

  • Automate tasks 
  • Reduce paperwork 
  • Eliminate calculation errors  
  • Easy to use 
  • Likes the software provider 

Regardless of your needs, it’s best to know what and why you need payroll software for your business before thinking of getting one. 

Tip #3 – Check your budget

Any software has various prices. From monthly to yearly subscriptions, one-time payments or packages include other software that can be integrated into payroll software. 

Carefully consider your budget before procuring software. The payroll software may be expensive, but it offers free updates or is included in a package with other software like accounting and attendance. You might also want to reconsider your budget for the sake of a software package that is worth your money. 

Tip #4 – Type of software 

You know which company to go for and what you need from payroll software, now you need to figure out the type of software for your business. That’s right, you need to choose between two types: cloud-based or on-premise. 

Cloud-based is the software that’s connected to the internet and you’re able to save data into Cloud storage. That way, you can access them whenever and wherever without limit. Meanwhile, on-premise is the software that you can be accessed in one spot which is usually in your office. Your data can only be stored locally so the only way for you to access the data somewhere else is by using a pen drive to copy the data. 

Tip #5 – Good Customer Support

Lastly, you want a company with good customer support. Since you’re new to using payroll software, you will need assistance in navigating through it or may have questions in the future when facing some problems. You would need customer service that is prompt, attentive and patient when addressing an issue. 

Reviews are perfect to find out how other customers find their services. Make your own research and weigh the pros and cons of a company’s customer service and see if the pros are greater than the cons. 

Ready to Choose Your First Payroll Software? 

Choosing your first payroll software can be daunting, so we recommend you try out the free versions before committing yourself. Companies like Info-Tech offer a free trial of our payroll software, allowing you to use the full version and other software to see how it will integrate. 

It’s user-friendly and available on both iOS and Android, and our customer service is more than ready to answer your queries. 

Call us at +65 6297 3398 or email us at to request a demo. 

  • Lisa

    Writes for a living and hobby, aspiring author, have too much ideas that are too good to pass up, aims to get messages across target audiences.