WSQ: Essential Office Skills with
Digital Tools

Gain proficiency in MS Office, ChatGPT, professional email communications, and other digital tools to optimise your productivity and performance at work.

Who is this course for?
  • Individuals looking to upgrade their digital proficiency and employability
  • Professionals who want to boost efficiency through improved digital skills

Course Overview

Become proficient with popular digital tools and enhance your productivity and performance in various office tasks. From using Microsoft Word to online collaboration and AI tools, participants will learn essential digital tools through practical training, as well as software shortcuts and tips which they can incorporate in their day-to-day job responsibilities.

Mode of Training:

Classroom In-person Training


8 Hours (1 Day)

Mode of Assessment:

Written Assessment & Practical Performance

Course Outline

By the end of the course, learners will be able to:

  • Get familiar with Microsoft Word, Excel, and PowerPoint through practical exercises.
  • Explore advanced features and shortcuts in Microsoft Excel, including Pivot Table and VLOOKUP.
  • Utilise cloud storage solutions for seamless accessibility and project collaboration.
  • Learn professional email techniques for clear and effective communication at work.
  • Understand how ChatGPT can be used in various ways to increase efficiency in tasks.
  • Utilise internet resources for research and information gathering. 
  • Learn how to integrate digital tools into daily work routines and streamline workflows.
  • Understand the importance of MS Office in modern workplaces, and how emerging trends and technologies are reshaping office work.

Course Fees & Subsidy

Meet The Trainer

Gain valuable insights from a certified trainer who has years of
experience in training and industry knowledge.


Malcolm Chen

Malcolm, a workforce development consultant and previous Regional Marketing Head in hospitality, has a diverse background spanning 15+ years' experience in HR, digital marketing, corporate communication, and hospitality management across Asia-Pacific. He equips individuals with digital best practices while nurturing leadership and cross-cultural communication skills.



"I am so grateful for the opportunity to learn from you. I’d like to say a big “THANK YOU” for your guidance, patience, and for making the learning experience enjoyable for all of us!"


"You are such a wonderful trainer. You made the class more interactive and comprehensible. I enjoyed every bit of the training, as well as your great sense of humor!"


"Your engaging teaching style and professionalism did not go unnoticed. Learning from you is truly a rewarding experience, and I appreciate the effort you put into making the class both informative and enjoyable."

Enhance your digital skills with Info-Tech’s WSQ training

Frequently Asked Questions (FAQ)

The Workforce Skills Qualifications (WSQ) is a national credential system that trains, develops, assesses and certifies skills and competencies for Singapore’s workforce. WSQ courses are quality-assured by SkillsFuture Singapore, which awards the WSQ certifications.

This course offers many benefits, such as understanding how to use digital tools to significantly enhance your performance and administrative efficiency. It will equip you with a good degree of digital proficiency capable of improving your day-to-day operations, allowing you to reduce repetitive tasks and boost your productivity at work, as well as improve team collaborations.

The training will be held at Info-Tech premises. Our course strictly focuses on on-site training. This approach guarantees an enriching learning experience, as it promotes active involvement and direct interaction between trainers and participants. This way, both parties can effectively address any questions or concerns that may arise.

Sign up for the course you are interested in, and our consultants will contact you to verify your particulars, available course dates, eligible course grants, and the final net fee for the course.

Register via sign up and our consultants will contact you to verify the attending trainee particulars, available course dates, eligible course grants, and final net fee for the course.

Individuals must achieve at least 75% attendance to be eligible for the funding. For courses with an assessment component, they will also need to complete and pass the assessment. Full course fees are non-refundable regardless of the grade.