WSQ: Essential Office Skills with
Digital Tools
Acquire proficiency in MS Office, ChatGPT, professional email communications, and other digital tools to maximise workplace productivity and efficiency.
Who will benefit from this course?
- Individuals seeking to enhance their digital proficiency and employability skills
- Professionals seeking to improve efficiency by enhancing digital skills
Course Overview
Master popular digital tools to elevate your productivity and performance across various office tasks. Through our practical training session, attendees will learn essential digital skills, such as using Microsoft Word, online collaboration and AI tools.
Training Format:
In-person classroom training
Duration:
8 Hours (1 Day)
Assessment Method:
Written test & practical evaluation
Course Outline
By the end of the course, learners will be able to:
- Familiarise yourself with Microsoft Word, Excel, and Powerpoint through our practical exercises.
- Discover advanced functions and shortcuts in Microsoft, such as Pivot Table and VLOOKUP.
- Leverage cloud storage solutions for smooth accessibility and project collaboration.
- Explore techniques for crafting professional emails to facilitate effective communication in the workplace.
- Understand how ChatGPT can be used to boost task efficiency.
- Leverage online resources to improve research and information gathering processes.
- Discover methods for integrating digital tools into daily work routines to streamline workflow operations.
- Gain insights into the significance of MS Office in modern workplaces, and how evolving trends and technologies are transforming office workflows.
Course Fees & Subsidy
| Singapore Citizens & Permanent Residents (21-39 years old) |
Singapore Citizens (40 years old & above) |
|
|---|---|---|
| Course fees | S$500 | S$500 |
| Course fees after SkillsFuture subsidy | S$250 (after 50% subsidy) | S$150 (after 70% subsidy) |
| 9% GST (on full course fees) | S$45 | S$45 |
| Nett Course Fee | S$295 | S$195 |
Additional Subsidy
- Singaporeans 25 years old & above can cover remaining fees with SkillsFuture Credits.
- NTUC UTAP members can receive up to 50% support after course subsidy.
- Singaporeans 30 years old and below can cover remaining fees with Post-Secondary Education Account (PSEA).
Example
Mary, a 45-year-old professional, aims to enhance her skill set amidst the workplace's ongoing digital transformation. She considers enrolling in the Essential Office Skills course and has enough SkillsFuture Credits to cover the remaining course fees after subsidy. Mary will need to pay a total fee of:
| Course fees | S$500 |
| Course fees after SkillsFuture subsidy | S$150 (70% subsidy) |
| Nett course fee (with 9% GST) | S$195 |
| Final course fee | S$0(After applying SkillsFuture Credits, PSEA and/or UTAP, the final course fee could potentially be this amount) |
| Non-Small-Medium Enterprises (Non-SMEs) |
Small-Medium Enterprises (SMEs) | |
|---|---|---|
| Course fees | S$500 | S$500 |
| Course fees after SkillsFuture subsidy | S$250 (after 50% subsidy) | S$150 (after 70% subsidy) |
| 9% GST (on full course fees) | S$45 | S$45 |
| Nett Course Fee | S$295 | S$195 |
Additional Subsidy
- SkillsFuture Enterprise Credit (SFEC): can be used to offset 90% of remaining fees.
- Absentee Payroll: Claimable up to $4.50 per hour, capped at $100,000 per enterprise per calendar year.
- Reimbursement via Enterprise Innovation Scheme (EIS):
- Annual tax deduction of 400%, OR
- Convert 20% of course fees into cash payout.
Introducing Our Trainer
Acquire valuable insights by our certified trainer
who possesses years of training experience and extensive industry knowledge.
Malcolm Chen
Malcolm, a current workforce development consultant and former Regional Marketing Head in hospitality, possesses over 15 years of experience in HR, digital marketing, corporate communication, and hospitality management across Asia-Pacific. Malcolm specialises in equipping individuals with digital best practices while cultivating leadership and cross-cultural communication skills.
Testimonials
"I am so grateful for the opportunity to learn from you. I’d like to say a big “THANK YOU” for your guidance, patience, and for making the learning experience enjoyable for all of us!"
"You are such a wonderful trainer. You made the class more interactive and comprehensible. I enjoyed every bit of the training, as well as your great sense of humor!"
"Your engaging teaching style and professionalism did not go unnoticed. Learning from you is truly a rewarding experience, and I appreciate the effort you put into making the class both informative and enjoyable."
Boost your digital skills through Info-Tech’s WSQ training
Frequently Asked Questions (FAQ)
What are WSQ courses?
Singapore Workforce Skills Qualifications (WSQ) is a national credentialing system that trains, develops, assesses and certifies skills and competencies for the workforce. WSQ training programmes are quality-assured by SkillsFuture Singapore, which awards the WSQ certifications.
How can you benefit from the Essential Office Skills with Digital Tools course?
The course offers numerous benefits for attendees, including learning how to utilise digital tools to improve your operational efficiency and productivity. Additionally, our program will also equip you with knowledge on digital proficiency to help streamline your daily operations, reducing repetitive tasks and enhancing your work productivity, while fostering better team collaborations.
Where will the training be conducted? Will there be an online version of the course?
Training sessions will mainly be conducted at the Info-Tech office. Our course strictly adopts an on-site training approach to ensure an interactive learning environment and active involvement for both trainers and attendees. This ensures efficient and timely resolution of any queries that may arise during the training session.
What is the process of registration for a self-sponsored individual?
Sign up for your preferred course, and our consultants will get in touch with you to confirm your details, available course dates, eligible course grants, and the final net fee for the course.
What is the process for registering to sponsor my employees?
Register through sign up and our consultants will get in touch with you to confirm your employee details, available course dates, eligible course grants, and the final net fee for the course.
What are the requirements for passing the course?
To be eligible for funding, individuals must attain a minimum attendance of 75%. If the course includes an assessment component, attendees are required to complete and pass the assessment. Do note that full course fees are non-refundable regardless of assessment results.