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Job Summary

We are looking for a driven and results-oriented Business Development Executive (CRM) to grow our CRM business by identifying opportunities, building strong client relationships, and closing deals. This role focuses on selling our CRM solutions to businesses, understanding client needs, and providing tailored solutions that support their operational and growth objectives.

Key Responsibilities:

Sales & Business Development

• Identify, qualify, and pursue new business opportunities for CRM solutions
• Actively prospect through cold calls, emails, referrals, and networking
• Conduct product presentations and CRM demonstrations to potential clients
• Understand client business processes and recommend suitable CRM solutions
• Prepare proposals, quotations, and follow up on sales leads

Account Management

• Build and maintain strong relationships with clients and key stakeholders
• Manage the full sales cycle from lead generation to deal closure
• Coordinate with internal teams (implementation, support, product) to ensure smooth onboarding
• Upsell or cross-sell additional modules, licenses, or services where appropriate

Market & Pipeline Management

• Maintain accurate sales pipeline and customer data within the CRM system
• Track sales activities, forecasts, and performance metrics
• Stay updated on CRM trends, competitors, and market developments

Collaboration & Reporting

• Work closely with marketing and technical teams to align sales strategies
• Provide regular sales reports, forecasts, and insights to management
• Gather customer feedback to support product and service improvements

Requirements & Qualifications:

• Diploma or degree in Business, Marketing, IT, or a related field
• Proven experience in B2B sales, software sales, or SaaS sales preferred
• Experience selling CRM, ERP, HR systems, or enterprise software is a strong advantage
• Strong communication, presentation, and negotiation skills
• Comfortable engaging C-level and decision-makers
• Self-motivated, target-driven, and able to work independently
• Familiarity with CRM tools and sales pipelines

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

Job Summary

We are seeking a detail-oriented and customer-focused CRM Implementation Specialist to support the successful deployment of our CRM solutions for clients. This role is responsible for translating business requirements into system configurations, managing CRM implementation projects, and ensuring clients are onboarded smoothly and effectively.

Key Responsibilities:

CRM Implementation & Configuration

• Lead end-to-end CRM implementations, including system setup, configuration, and deployment
• Analyse client business processes and gather functional requirements
• Configure CRM modules, workflows, user roles, permissions, fields, and automation rules
• Support data migration, system testing, and user acceptance testing (UAT)

Client Engagement & Training

• Act as the main implementation contact for clients post-sale
• Conduct system walkthroughs, training sessions, and user enablement workshops
• Provide clear documentation, user guides, and implementation notes
• Support go-live activities and post-implementation stabilisation

Project & Stakeholder Management

• Manage implementation timelines, milestones, and deliverables
• Coordinate with sales, product, and support teams to ensure alignment
• Identify risks, manage change requests, and escalate issues when necessary

Technical & Functional Support

• Perform basic troubleshooting and issue analysis during implementation
• Liaise with internal technical teams for customisation, integrations, or advanced configurations
• Support CRM integrations with third-party systems (e.g. email, accounting, ERP, HR systems)

Continuous Improvement

• Gather client feedback to improve implementation processes and best practices
• Contribute to internal knowledge base, templates, and implementation playbooks

Requirements & Qualifications :

• Diploma or degree in Information Technology, Business Systems, or related field
• Proven experience in CRM implementation, system implementation, or business systems consulting
• Hands-on experience with CRM platforms (e.g. Salesforce, HubSpot, Zoho, Microsoft Dynamics, or similar)
• Strong understanding of business workflows, data structures, and system configuration
• Comfortable working with clients and managing multiple implementation projects
• Strong communication, documentation, and problem-solving skills

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

The Role:

As a Business Development Executive at Info-Tech, you’ll play a pivotal role in driving business growth through both inbound and proactive outreach efforts.

You’ll be the first point of contact for potential clients—understanding their needs, presenting our HR digitalization solutions, and guiding them toward success.

While most leads are inbound, you’ll also be empowered to canvass and identify new opportunities whenever needed to ensure consistent performance and growth.

Job Responsibilities

• Act as the first point of contact for inbound leads, engaging prospects to understand their business challenges and HR digitalisation needs.
• Qualify leads and recommend suitable Info-Tech solutions aligned with client requirements.
• Conduct product demonstrations and sales presentations to prospective clients.
• Manage the full sales cycle from initial engagement through deal closure, ensuring a smooth handover to the implementation team.
• Proactively identify and reach out to new prospects through outbound canvassing when inbound lead volume is low.
• Build and maintain strong, long-term client relationships to drive customer retention and referrals.
• Consistently achieve individual monthly sales targets and contribute to overall team performance goals.
• Maintain accurate and up-to-date records of sales activities, opportunities, and pipeline status in the CRM system.
• Collaborate closely with internal teams to improve lead quality, conversion rates, and overall customer experience.

Requirements:

• Proven experience in business development, sales, or account management (B2B experience preferred).
• Strong communication and presentation skills, with the ability to engage HR professionals, business owners, and senior stakeholders.
• Comfortable managing both inbound leads and proactive outbound sales activities.
• Target-driven mindset with the ability to take ownership of the sales pipeline.
• Strong organisational skills with the ability to manage multiple opportunities simultaneously.
• Experience using CRM systems to track sales activities and performance.
• Team-oriented with a collaborative approach to achieving shared goals.
• Candidates with Accounting knowledge is strongly encouraged to apply.

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

About the Role:

We are seeking a driven and dynamic Sales Hunter to join our sales team. This is a high-energy, proactive role for individuals who thrive in seeking and closing new opportunities. You will be responsible for sourcing your own leads, building pipelines, and securing new business partnerships to drive growth.

Key Responsibilities:

• Actively prospect and generate leads through methods such as door-to-door canvassing, cold calling, networking, and other creative outreach strategies.
• Pitch Info-Tech's SaaS solutions to potential clients, identifying pain points and offering tailored solutions.
• Develop and maintain a robust sales pipeline, ensuring consistent follow-ups and updates.
• Achieve or exceed individual sales targets and KPIs.
• Work closely with the sales team to share insights and refine strategies.
• Maintain accurate records of sales activities and customer interactions in the CRM system.

Requirements:

• Minimum Diploma/ITE qualification in Business or similar.
• Proven track record in sales, experience in SaaS or technology solutions is a bonus
• Exceptional interpersonal and communication skills.
• Self-motivated, competitive, and hungry to exceed targets.
• Ability to thrive in a fast-paced environment and adapt to changing dynamics.
• A high level of resilience and determination to overcome objections and close deals.
• Experience in door-to-door canvassing, cold calling, or similar proactive sales methods is a strong advantage.

Why Join Us?

• Competitive base salary with attractive commission structure.
• Opportunities for professional growth in a leading SaaS company.
• Collaborative team culture that rewards initiative and results.

If you are an energetic go-getter with a passion for sales and the drive to succeed, we want to hear from you!

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

About the Role

We are seeking a driven and dynamic Sales Hunter to join our sales team. This is a high-energy, proactive role for individuals who thrive in seeking and closing new opportunities. You will be responsible for sourcing your own leads, building pipelines, and securing new business partnerships to drive growth.

Key Responsibilities:

• Actively prospect and generate leads through methods such as door-to-door canvassing, cold calling, networking, and other creative outreach strategies.
• Pitch Info-Tech's SaaS solutions to potential clients, identifying pain points and offering tailored solutions.
• Develop and maintain a robust sales pipeline, ensuring consistent follow-ups and updates.
• Achieve or exceed individual sales targets and KPIs.
• Work closely with the sales team to share insights and refine strategies.
• Maintain accurate records of sales activities and customer interactions in the CRM system.

Requirements:

• Minimum Diploma/ITE qualification in Business or similar.
• Proven track record in sales, experience in SaaS or technology solutions is a bonus
• Exceptional interpersonal and communication skills.
• Self-motivated, competitive, and hungry to exceed targets.
• Ability to thrive in a fast-paced environment and adapt to changing dynamics.
• A high level of resilience and determination to overcome objections and close deals.
• Experience in door-to-door canvassing, cold calling, or similar proactive sales methods is a strong advantage.

Company Benefits – What do we offer

• Medical Claim Subsidies
• Medical Enhancement Claims for you & your immediate Family Members
• Flexible Claims for Employee Wellbeing Purchases
• Company Trips
• Birthday Leave
• Monthly Employee Engagement Events
• Clear and Transparent Career Progression pathways
• Team Cohesion Funds
• Flexible Work Arrangement

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

Role Overview:

We’re looking for an energetic and persuasive Sales Executive to drive enrollment for our WSQ (Workforce Skills Qualifications) courses through active outbound efforts, primarily at roadshows, events, and pop-up booths.

This role is field-based and ideal for someone who enjoys face-to-face engagement, thrives in fast-paced environments, and has a passion for helping individuals access career-advancing training opportunities.

Key Responsibilities:

• Represent the company at roadshows, outreach events, and public venues to promote WSQ courses
• Approach and engage potential learners, understand their upskilling needs, and recommend suitable programs
• Achieve daily/weekly sign-up and outreach targets
• Provide accurate course and funding information to walk-in prospects
• Collect and manage leads for follow-up and conversion
• Set up and maintain event booths professionally and in line with brand guidelines
• Report on outreach activities and provide feedback to improve effectiveness

Requirements:

• Nitec,Diploma, or equivalent qualification
• Prior experience in roadshows, telesales, or front-line customer engagement is preferred
• Confident communicator who’s comfortable approaching people in public settings
• Sales-driven mindset with the ability to meet and exceed targets
• Willingness to work weekends or evenings during event periods
• Basic understanding of WSQ or SkillsFuture course funding is a bonus

Company Benefits – What do we offer

• Medical Claim Subsidies
• Medical Enhancement Claims for you & your immediate Family Members
• Flexible Claims for Employee Wellbeing Purchases
• Company Trips
• Birthday Leave
• Monthly Employee Engagement Events
• Clear and Transparent Career Progression pathways
• Team Cohesion Funds
• Flexible Work Arrangement

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

We are seeking a driven and self-motivated Sales Executive – Corporate to be responsible for identifying, engaging, and securing corporate clients, with a strong emphasis on proactive lead generation and relationship-building.

Key Responsibilities:

• Source, prospect, and secure new corporate clients for WSQ training programs
• Conduct client meetings and presentations to understand training needs and propose suitable course solutions
• Maintain and grow relationships with existing accounts for repeat business
• Meet and exceed monthly sales targets and KPIs
• Collaborate with internal teams (Academy, Operations, and Partnerships) to ensure smooth onboarding and delivery
• Keep updated on WSQ frameworks, government funding schemes, and relevant training trends
• Prepare proposals, quotations, and post-sale reports as needed

Requirements:

• Diploma or Degree in Business, Sales, or related field
• 1–3 years of B2B sales experience, preferably in training, education, or HR services
• Self-starter with a strong ability to hunt for leads and work independently
• Excellent communication and negotiation skills
• Good understanding of corporate training needs and sales cycles
• Prior knowledge of WSQ or government-funded training programs is a plus

Company Benefits – What do we offer

• Medical Claim Subsidies
• Medical Enhancement Claims for you & your immediate Family Members
• Flexible Claims for Employee Wellbeing Purchases
• Company Trips
• Birthday Leave
• Monthly Employee Engagement Events
• Clear and Transparent Career Progression pathways
• Team Cohesion Funds
• Flexible Work Arrangement

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

The Role:

You are responsible for maintaining and nurturing long-term customer relationships within the private sector to ensure satisfaction, retention and growth. The successful candidate needs to be adept at uncovering customer needs, solution development and management, building rapport and communicating effectively, creating opportunities to enable our local SMEs to digitalize HR functions, resulting in transformational customer outcomes.

Responsibilities:

• Identify and establish strategic partnerships with key industry players, organizations, and influencers to drive partner referrals and channel sales.
• Develop and maintain strong relationships with partners, understanding their needs and objectives to create mutually beneficial partnerships.
• Collaborate with the sales and marketing teams to develop partner referral programs, promotional campaigns, and incentives to drive partner engagement and sales.
• Drive partner recruitment efforts, including identifying potential partners, pitching partnership opportunities, and negotiating partnership agreements.
• Track and analyze partner performance metrics, providing insights and recommendations to optimize partner programs and maximize channel sales revenue.
• Stay updated on industry trends, market conditions, and competitor activities to identify new partnership opportunities and maintain a competitive edge.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in partnership development, channel sales, or business development roles.
• Strong network of contacts and relationships within the industry, with the ability to leverage existing connections to drive partner referrals.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with partners at all levels.
• Strategic thinker with strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team, with a high level of initiative and self-motivation.

Company Benefits – What do we offer

• Medical Claim Subsidies
• Medical Enhancement Claims for you & your immediate Family Members
• Flexible Claims for Employee Wellbeing Purchases
• Company Trips
• Birthday Leave
• Monthly Employee Engagement Events
• Clear and Transparent Career Progression pathways
• Team Cohesion Funds
• Flexible Work Arrangement

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

Job Title: Customer Success Specialist

About Us:

At Info Tech Systems Integrators Pte Ltd, we specialize in providing cutting-edge HRMS and accounting software solutions as a service to businesses, empowering them with innovative and efficient tools to manage their operations seamlessly.

Job Overview:

We are seeking a dedicated and customer-focused individual to join our team as a Customer Success Specialist. This role is pivotal in ensuring our clients derive maximum value from our software solutions, fostering strong relationships, and driving customer satisfaction and retention.

Key Responsibilities:

• Act as the primary point of contact for assigned clients, understanding their business needs, and providing proactive guidance on the utilization of our HRMS and accounting software.
• Retain existing clients by understanding problems faced clients from our system to facilitate user adoption and proficiency.
• Develop and maintain strong, long-term relationships with clients, actively listening to their feedback and identifying opportunities for enhanced service delivery.
• Collaborate with the sales and support teams to relay customer feedback and contribute to the improvement of our software products.
• Monitor customer health metrics, analyze usage data, and prepare reports to track customer satisfaction and identify areas for improvement.

Requirements:

• Bachelor’s degree in Business Administration, Information Technology, or a related field is advantageous.
• Proven experience in a customer-facing role, preferably in a SaaS or technology company.
• Strong understanding of HRMS and/or accounting software systems is advantageous.
• Exceptional communication and interpersonal skills with the ability to engage effectively with clients at various levels.
• Analytical mindset with the ability to interpret data and derive insights to enhance customer success initiatives.
• Proactive and solutions-oriented approach towards customer needs.

Company Benefits – What do we offer

• Medical Claim Subsidies
• Medical Enhancement Claims for you & your immediate Family Members
• Flexible Claims for Employee Wellbeing Purchases
• Company Trips
• Birthday Leave
• Monthly Employee Engagement Events
• Clear and Transparent Career Progression pathways
• Team Cohesion Funds
• Flexible Work Arrangement

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

Responsibilities

• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Accountable for the sales of products & services, strong commitment in achieving monthly sales target with the team.
• Responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision.
• Analyze market and establish competitive advantages
• Track metrics to ensure targets are hit

Requirements

• Candidate must possess at least Diploma or relevant professional qualifications
• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong negotiation skills
• Strong communication and presentation skills
• Product experience in Time Attendance/Payroll/HR solutions will be an added advantage

Other Details

• Mondays to Fridays 9am-6pm / 1st Saturday of the month 9am-1pm
• Yearly appraisal for increment & promotions
• Yearly performance bonus
• Basic salary depending on relevant work experiences and qualifications
• Monthly performance incentive, Quarterly attendance incentive
• Annual leave, Birthday leave
• Full training on in-house software program
• Career advancement opportunities both locally and overseas
• Excellent staff welfare and working environment

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

Responsibilities

• Support user enquiries on our in-house HR Software via phone / email / remote assistance
• Provide online technical assistance
• Conduct product training to end user
• Resolve customer technical issues in a timely & professional manner
• Involve in ad-hoc projects

Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Human Resource Management or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Strong IT and troubleshooting skills
• Possess excellent communication skills
• Ability to multi-task and work independently in a fast-paced environment
• Self-motivated & independent, customer-oriented with excellent interpersonal skills, quick learner, and good team player.
• Able to speak fluent English, Mandarin, Malay & Cantonese (Added advantage)
• Able to work in a fast-paced environment and handle difficult customers.

Other Details

• Yearly performance bonus
• Annual leave
• Full training on in-house software program
• Career advancement opportunities both locally and overseas
• Excellent staff welfare and working environment
• PA & H&S is covered

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

Responsibilities

• Support the full spectrum of marketing activities
• Prepare monthly content for posting across all social media platforms.
• Manage all customer enquiries/feedback/comment on all social media platforms
• Develop content for marketing campaigns (online and offline)
• Coordinate with external vendors (ie: media agency etc) for marketing campaign
• Translation and copywriting works for English - Chinese (Traditional)
• Other ad-hoc duties assigned

Requirements

• Bachelor's degree in marketing or related field
• 2 - 3 years of relevant experience
• Strong analytical, communication, time-management and creativity skills
• Strong ability to focus on customer/market and take initiative
• Experience with social media management

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.