Work with us, Join our Team

About the Role

The ideal candidate should be a passionate and dedicated individual who has a strong passion for learning and development and is excited by the opportunity to provide exciting and fulfilling educational solutions, curriculum, and training to partners/customers. He/she must be ACTA or ACLP certified, creative, resourceful, independent, motivated and want to make a difference with strong ability to transfer knowledge and inspire people.

Responsibilities :

• Conduct in-house and WSQ training programs.
• Analysing learning needs and formulating training strategies.
• Design curriculum, develop training material and executes training activities including but not limited to classroom facilitation and conducts course assessment.
• Analyses and reviews training feedbacks and evaluation for any improvement on each training program conducted.
• Handle full spectrum of training administration & liaison with internal & external training partners/customers .
• Maintaining training facilities and equipment
• Other duties and projects as assigned

Requirements:

• Must be ACTA or ACLP certified.
• Min Diploma or Degree in any discipline.
• Preferably have prior experience in WSQ facilitation and execution.
• Have passion for people development with a flair for training.
• Confident in stand-up training, facilitation, and assessment.
• IT savvy and familiar with digitalized learning solutions.
• Good understanding of WSQ framework
• Familiarity with the policies and administration of various government schemes and grants for training, as well as WSQ programs and WSQ ATO will be advantageous
• A team player with good interpersonal and communications skills
• Dedicated, committed, and positive working attitude
• Strong planning, analytical, and problem-solving skills
• Self-motivated, proactive, and resourceful

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

About the Role

We are seeking a driven and dynamic Sales Hunter to join our sales team. This is a high-energy, proactive role for individuals who thrive in seeking and closing new opportunities. You will be responsible for sourcing your own leads, building pipelines, and securing new business partnerships to drive growth.

Key Responsibilities:

• Actively prospect and generate leads through methods such as door-to-door canvassing, cold calling, networking, and other creative outreach strategies.
• Pitch Info-Tech's SaaS solutions to potential clients, identifying pain points and offering tailored solutions.
• Develop and maintain a robust sales pipeline, ensuring consistent follow-ups and updates.
• Achieve or exceed individual sales targets and KPIs.
• Work closely with the sales team to share insights and refine strategies.
• Maintain accurate records of sales activities and customer interactions in the CRM system.

Requirements:

• Minimum Diploma/ITE qualification in Business or similar.
• Proven track record in sales, experience in SaaS or technology solutions is a bonus
• Exceptional interpersonal and communication skills.
• Self-motivated, competitive, and hungry to exceed targets.
• Ability to thrive in a fast-paced environment and adapt to changing dynamics.
• A high level of resilience and determination to overcome objections and close deals.
• Experience in door-to-door canvassing, cold calling, or similar proactive sales methods is a strong advantage.

Company Benefits – What do we offer

• Medical Claim Subsidies
• Medical Enhancement Claims for you & your immediate Family Members
• Flexible Claims for Employee Wellbeing Purchases
• Company Trips
• Birthday Leave
• Monthly Employee Engagement Events
• Clear and Transparent Career Progression pathways
• Team Cohesion Funds
• Flexible Work Arrangement

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

Role Overview:

We’re looking for an energetic and persuasive Sales Executive to drive enrollment for our WSQ (Workforce Skills Qualifications) courses through active outbound efforts, primarily at roadshows, events, and pop-up booths.

This role is field-based and ideal for someone who enjoys face-to-face engagement, thrives in fast-paced environments, and has a passion for helping individuals access career-advancing training opportunities.

Key Responsibilities:

• Represent the company at roadshows, outreach events, and public venues to promote WSQ courses
• Approach and engage potential learners, understand their upskilling needs, and recommend suitable programs
• Achieve daily/weekly sign-up and outreach targets
• Provide accurate course and funding information to walk-in prospects
• Collect and manage leads for follow-up and conversion
• Set up and maintain event booths professionally and in line with brand guidelines
• Report on outreach activities and provide feedback to improve effectiveness

Requirements:

• Nitec,Diploma, or equivalent qualification
• Prior experience in roadshows, telesales, or front-line customer engagement is preferred
• Confident communicator who’s comfortable approaching people in public settings
• Sales-driven mindset with the ability to meet and exceed targets
• Willingness to work weekends or evenings during event periods
• Basic understanding of WSQ or SkillsFuture course funding is a bonus

Company Benefits – What do we offer

• Medical Claim Subsidies
• Medical Enhancement Claims for you & your immediate Family Members
• Flexible Claims for Employee Wellbeing Purchases
• Company Trips
• Birthday Leave
• Monthly Employee Engagement Events
• Clear and Transparent Career Progression pathways
• Team Cohesion Funds
• Flexible Work Arrangement

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

We are seeking a driven and self-motivated Sales Executive – Corporate to be responsible for identifying, engaging, and securing corporate clients, with a strong emphasis on proactive lead generation and relationship-building.

Key Responsibilities:

• Source, prospect, and secure new corporate clients for WSQ training programs
• Conduct client meetings and presentations to understand training needs and propose suitable course solutions
• Maintain and grow relationships with existing accounts for repeat business
• Meet and exceed monthly sales targets and KPIs
• Collaborate with internal teams (Academy, Operations, and Partnerships) to ensure smooth onboarding and delivery
• Keep updated on WSQ frameworks, government funding schemes, and relevant training trends
• Prepare proposals, quotations, and post-sale reports as needed

Requirements:

• Diploma or Degree in Business, Sales, or related field
• 1–3 years of B2B sales experience, preferably in training, education, or HR services
• Self-starter with a strong ability to hunt for leads and work independently
• Excellent communication and negotiation skills
• Good understanding of corporate training needs and sales cycles
• Prior knowledge of WSQ or government-funded training programs is a plus

Company Benefits – What do we offer

• Medical Claim Subsidies
• Medical Enhancement Claims for you & your immediate Family Members
• Flexible Claims for Employee Wellbeing Purchases
• Company Trips
• Birthday Leave
• Monthly Employee Engagement Events
• Clear and Transparent Career Progression pathways
• Team Cohesion Funds
• Flexible Work Arrangement

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

Job Summary

We are looking for a motivated Sales Executive to promote and sell our WSQ-accredited training courses. This role primarily involves handling inbound sales inquiries daily, guiding potential learners through course options, and assisting them with enrollment. The Sales Executive will also participate in roadshows and promotional events when planned, to attract new learners and create awareness about our training programs.

This position is ideal for customer service-oriented individuals or fresh candidates open to a sales role. If you enjoy engaging with people and have a passion for helping individuals upskill, we welcome you to join our dynamic team!

Key Responsibilities:

• Respond to daily inbound inquiries from prospective learners via calls, emails, and chat platforms.
• Provide course consultations by understanding learner needs and recommending suitable WSQ training programs.
• Guide learners through the registration and funding application process.
• Follow up with potential leads to ensure successful enrolment.
• Maintain an updated knowledge of SkillsFuture Singapore (SSG) and WSQ course funding schemes. /li>
• Participate in roadshows and promotional events to increase course sign-ups and brand awareness.
• Meet individual and team sales targets for course enrolments.
• Maintain accurate records of inquiries, enrolments, and follow-ups in the CRM system.
• Provide excellent customer service to ensure a positive learning journey for all enrolees.

Requirements:

• No prior sales experience required - customer service background is a plus.
• Candidates with retail, hospitality, call center, or education industry experience are encouraged to apply.
• Strong communication and interpersonal skills to engage with learners from various backgrounds.
• Comfortable working in a sales-driven environment with performance targets.
• Positive attitude, willingness to learn, and a customer-first mindset.
• Ability to work independently and as part of a team.
• Open to working on-site at events or roadshows when required.

Company Benefits – What do we offer

• Medical Claim Subsidies
• Medical Enhancement Claims for you & your immediate Family Members
• Flexible Claims for Employee Wellbeing Purchases
• Company Trips
• Birthday Leave
• Monthly Employee Engagement Events
• Clear and Transparent Career Progression pathways
• Team Cohesion Funds
• Flexible Work Arrangement

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

About the Role

We're seeking a results-driven and strategic Business Development Manager to lead revenue generation across our Academy division. This role is responsible for overseeing daily sales operations, managing performance across multiple verticals (inbound, outreach, B2B), and ensuring all activities align with SkillsFuture Singapore (SSG) regulatory requirements.

You’ll mentor and guide new sales hires, provide clarity on government grant policies, and spearhead efforts to meet and exceed team sales targets.

Key Responsibilities:

Sales Strategy & Revenue Ownership

• Own and drive sales performance across inbound, outreach, and corporate channels
• Set and track sales targets, pipelines, and conversion metrics for the team
• Analyze trends and make data-driven decisions to boost revenue

Team Management & Onboarding

• Lead, coach, and manage newly onboarded sales staff
• Conduct structured onboarding to align with SSG guidelines and internal SOPs
• Reinforce compliance knowledge and grant-related policies

Regulatory Compliance & Reporting

• Ensure all sales activities meet grant and regulatory requirements
• Liaise with internal compliance and training teams to uphold audit readiness
• Maintain accurate documentation and ensure consistent data hygiene

Operational Oversight

• Coordinate daily sales operations and scheduling for events and outreach
• Collaborate cross-functionally with marketing, HR, and partnerships to support campaigns
• Present performance insights to leadership through regular reporting

Who are we looking for?

• Diploma or Degree in Business, Sales, or related field
• 5 years in business development, sales team leadership, or client-facing roles
• Familiarity with SSG, WSQ frameworks, and government grant schemes is a plus
• Excellent communication and stakeholder management skills
• Proactive, analytical, and passionate about developing high-performing teams

Company Benefits – What do we offer

• Medical Claim Subsidies
• Medical Enhancement Claims for you & your immediate Family Members
• Flexible Claims for Employee Wellbeing Purchases
• Company Trips
• Birthday Leave
• Monthly Employee Engagement Events
• Clear and Transparent Career Progression pathways
• Team Cohesion Funds
• Flexible Work Arrangement

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

Job Summary

Info-Tech is seeking a proactive and cheerful Admin Executive to manage and negotiate subscription renewals with our valued customers. In this role, you will engage with clients across diverse industries to ensure seamless transitions to new subscription terms. With attractive incentives tied to performance, this is an exciting opportunity for a motivated individual to play a vital role in customer retention.

Key Responsibilities:

• Info-Tech is seeking a proactive and cheerful Admin Executive to manage and negotiate subscription renewals with our valued customers. In this role, you will engage with clients across diverse industries to ensure seamless transitions to new subscription terms. With attractive incentives tied to performance, this is an exciting opportunity for a motivated individual to play a vital role in customer retention.
• Negotiation: Collaborate with clients to review current subscription terms and negotiate renewal agreements, including updated fees or plans.
• Renewal Process Management: Ensure accurate documentation, invoicing, and processing of subscription renewals within agreed timelines.
• Customer Relationships: Foster positive relationships with clients by maintaining a friendly, approachable, and professional demeanour during interactions.
• Coordination with Teams: Liaise with internal teams (e.g., sales, finance) to resolve queries and ensure a smooth renewal process.
• Database Management: Update and maintain customer records accurately in the CRM system, ensuring all data is up-to-date and compliant with company policies.
• Feedback Gathering: Collect and share customer feedback to identify opportunities for improving subscription offerings or services.

What are we looking for?

• Minimum Diploma/ITE Higher or NiTec certification in Business Administration, Customer Service, or a related field.
• Prior experience in administrative roles, customer service, or sales support is an advantage.
• Familiarity with subscription-based services or leasing agreements is a plus.
• Strong verbal and written communication skills.
• Excellent interpersonal skills to connect with clients from various industries.
• Detail-oriented with strong organizational skills for handling multiple renewals simultaneously.
• Basic proficiency in CRM tools and Microsoft Office (Excel, Word).
• Cheerful and positive disposition, with a customer-centric mindset.
• Results-oriented and motivated by achieving targets.
• Comfortable handling negotiations with professionalism and tact.

Company Benefits – What do we offer

• Medical Claim Subsidies
• Medical Enhancement Claims for you & your immediate Family Members
• Flexible Claims for Employee Wellbeing Purchases
• Company Trips
• Birthday Leave
• Monthly Employee Engagement Events
• Clear and Transparent Career Progression pathways
• Team Cohesion Funds
• Flexible Work Arrangement

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

Position Overview:

Info Tech Systems Ltd is seeking a dynamic and detail-oriented individual to join our team as a Marketing Executive. This role is pivotal in ensuring the successful coordination and execution of events while also contributing to ad hoc marketing initiatives. The ideal candidate will bring creativity, organizational skills, and a passion for creating impactful experiences.

Key Responsibilities:

Partnership Management & Outreach Coordination

• Identify, initiate, and manage partnerships with government agencies, trade associations, educational institutions, and corporate organizations to expand outreach and drive learner engagement.
• Serve as the main point of contact for external partners, ensuring clear communication and alignment on objectives, deliverables, and timelines.
• Proactively seek opportunities for collaboration that align with the company’s training and learner acquisition goals.
• Develop proposals, presentations, and reports to support partnership discussions and negotiations.

Marketing and Campaign Support

• Collaborate with the marketing team to create promotional content tailored to different partners and audience segments (e.g., learners, HRs, training managers).
• Support the execution of integrated marketing campaigns to promote events and partnership programs.
• Monitor campaign performance and provide data-driven recommendations for improvement.
• Ensure brand consistency and accurate messaging across all communication platforms.

Additional Marketing Support

• Contribute to ad hoc marketing activities such as competitor benchmarking, market research, and customer engagement analysis.
• Assist in the creation of marketing assets including brochures, pitch decks, case studies, and web content to support outreach and event initiatives.

Qualifications and Requirements:

• Min Diploma in Marketing/Hospitality & Tourism related field
• Proven experience in event coordination and execution.
• Basic understanding of marketing principles.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Creative mindset with the ability to think strategically.
• Proficient in Microsoft Office Suite and familiarity with design tools is a plus.
• Ability to work independently and collaboratively within a team.

Company Benefits – What do we offer

• Medical Claim Subsidies
• Medical Enhancement Claims for you & your immediate Family Members
• Flexible Claims for Employee Wellbeing Purchases
• Company Trips
• Birthday Leave
• Monthly Employee Engagement Events
• Clear and Transparent Career Progression pathways
• Team Cohesion Funds
• Flexible Work Arrangement

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

The Role:

You are responsible for maintaining and nurturing long-term customer relationships within the private sector to ensure satisfaction, retention and growth. The successful candidate needs to be adept at uncovering customer needs, solution development and management, building rapport and communicating effectively, creating opportunities to enable our local SMEs to digitalize HR functions, resulting in transformational customer outcomes.

Responsibilities:

• Identify and establish strategic partnerships with key industry players, organizations, and influencers to drive partner referrals and channel sales.
• Develop and maintain strong relationships with partners, understanding their needs and objectives to create mutually beneficial partnerships.
• Collaborate with the sales and marketing teams to develop partner referral programs, promotional campaigns, and incentives to drive partner engagement and sales.
• Drive partner recruitment efforts, including identifying potential partners, pitching partnership opportunities, and negotiating partnership agreements.
• Track and analyze partner performance metrics, providing insights and recommendations to optimize partner programs and maximize channel sales revenue.
• Stay updated on industry trends, market conditions, and competitor activities to identify new partnership opportunities and maintain a competitive edge.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in partnership development, channel sales, or business development roles.
• Strong network of contacts and relationships within the industry, with the ability to leverage existing connections to drive partner referrals.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with partners at all levels.
• Strategic thinker with strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team, with a high level of initiative and self-motivation.

Company Benefits – What do we offer

• Medical Claim Subsidies
• Medical Enhancement Claims for you & your immediate Family Members
• Flexible Claims for Employee Wellbeing Purchases
• Company Trips
• Birthday Leave
• Monthly Employee Engagement Events
• Clear and Transparent Career Progression pathways
• Team Cohesion Funds
• Flexible Work Arrangement

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

Job Title: Customer Success Specialist

About Us:

At Info Tech Systems Integrators Pte Ltd, we specialize in providing cutting-edge HRMS and accounting software solutions as a service to businesses, empowering them with innovative and efficient tools to manage their operations seamlessly.

Job Overview:

We are seeking a dedicated and customer-focused individual to join our team as a Customer Success Specialist. This role is pivotal in ensuring our clients derive maximum value from our software solutions, fostering strong relationships, and driving customer satisfaction and retention.

Key Responsibilities:

• Act as the primary point of contact for assigned clients, understanding their business needs, and providing proactive guidance on the utilization of our HRMS and accounting software.
• Retain existing clients by understanding problems faced clients from our system to facilitate user adoption and proficiency.
• Develop and maintain strong, long-term relationships with clients, actively listening to their feedback and identifying opportunities for enhanced service delivery.
• Collaborate with the sales and support teams to relay customer feedback and contribute to the improvement of our software products.
• Monitor customer health metrics, analyze usage data, and prepare reports to track customer satisfaction and identify areas for improvement.

Requirements:

• Bachelor’s degree in Business Administration, Information Technology, or a related field is advantageous.
• Proven experience in a customer-facing role, preferably in a SaaS or technology company.
• Strong understanding of HRMS and/or accounting software systems is advantageous.
• Exceptional communication and interpersonal skills with the ability to engage effectively with clients at various levels.
• Analytical mindset with the ability to interpret data and derive insights to enhance customer success initiatives.
• Proactive and solutions-oriented approach towards customer needs.

Company Benefits – What do we offer

• Medical Claim Subsidies
• Medical Enhancement Claims for you & your immediate Family Members
• Flexible Claims for Employee Wellbeing Purchases
• Company Trips
• Birthday Leave
• Monthly Employee Engagement Events
• Clear and Transparent Career Progression pathways
• Team Cohesion Funds
• Flexible Work Arrangement

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

Responsibilities

• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Accountable for the sales of products & services, strong commitment in achieving monthly sales target with the team.
• Responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision.
• Analyze market and establish competitive advantages
• Track metrics to ensure targets are hit

Requirements

• Candidate must possess at least Diploma or relevant professional qualifications
• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong negotiation skills
• Strong communication and presentation skills
• Product experience in Time Attendance/Payroll/HR solutions will be an added advantage

Other Details

• Mondays to Fridays 9am-6pm / 1st Saturday of the month 9am-1pm
• Yearly appraisal for increment & promotions
• Yearly performance bonus
• Basic salary depending on relevant work experiences and qualifications
• Monthly performance incentive, Quarterly attendance incentive
• Annual leave, Birthday leave
• Full training on in-house software program
• Career advancement opportunities both locally and overseas
• Excellent staff welfare and working environment

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

Responsibilities

• Support user enquiries on our in-house HR Software via phone / email / remote assistance
• Provide online technical assistance
• Conduct product training to end user
• Resolve customer technical issues in a timely & professional manner
• Involve in ad-hoc projects

Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Human Resource Management or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Strong IT and troubleshooting skills
• Possess excellent communication skills
• Ability to multi-task and work independently in a fast-paced environment
• Self-motivated & independent, customer-oriented with excellent interpersonal skills, quick learner, and good team player.
• Able to speak fluent English, Mandarin, Malay & Cantonese (Added advantage)
• Able to work in a fast-paced environment and handle difficult customers.

Other Details

• Yearly performance bonus
• Annual leave
• Full training on in-house software program
• Career advancement opportunities both locally and overseas
• Excellent staff welfare and working environment
• PA & H&S is covered

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.

Responsibilities

• Support the full spectrum of marketing activities
• Prepare monthly content for posting across all social media platforms.
• Manage all customer enquiries/feedback/comment on all social media platforms
• Develop content for marketing campaigns (online and offline)
• Coordinate with external vendors (ie: media agency etc) for marketing campaign
• Translation and copywriting works for English - Chinese (Traditional)
• Other ad-hoc duties assigned

Requirements

• Bachelor's degree in marketing or related field
• 2 - 3 years of relevant experience
• Strong analytical, communication, time-management and creativity skills
• Strong ability to focus on customer/market and take initiative
• Experience with social media management

Interested candidate, Apply Now or email your latest resume and portfolio to hr@info-tech.com.sg.